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White's Toyota of Lima
Lima, OH
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,443 reviews
November 22, 2023
an oil change took over an hour and a half and I was the only one waiting the lady before me said her appointment took over an hour and a half too that is terrible service alot of staff but no one was doing only one waiting the lady before me said her appointment took over an hour and a half too that is terrible service alot of staff but no one was doing any work More
by LISASTEW808
Verified Customer
November 19, 2023
The seller is very patient and show me all advantage, so happy to have a new car because of the good understanding of Jeremy. happy to have a new car because of the good understanding of Jeremy. More
by brunetvip
Employees Worked With
November 13, 2023
White Toyota is a very friendly place to go very professional place to work with professional place to work with More
by JOVERMYER234
Employees Worked With
November 10, 2023
George is phenomenal and always does his best to get me the best deal on a car. the best deal on a car. More
by DANIELLEDUNC14
November 07, 2023
Everything that needed done was done and in less time than predicted. We were very pleased with the service. Thank you. than predicted. We were very pleased with the service. Thank you. More
by annajean1956
Employees Worked With
November 06, 2023
Everyone I worked with at the dealership were very polite, courteous and helpful. Bryan explained everything that I needed to know about the purchase of my new RAV4 hybrid very well and answered all polite, courteous and helpful. Bryan explained everything that I needed to know about the purchase of my new RAV4 hybrid very well and answered all my questions. Ryan explained all the technology in a way that I could understand. Great all around experience. I believe this was the 7th purchase from this dealership. Thank you for continuing to treat this customer well. More
by djruble
November 04, 2023
I was satisfied with the service department in caring for my Toyota. My complaint is with a service to reapply the protective coating to my vehicle, it was included in the package when I bought the car. I my Toyota. My complaint is with a service to reapply the protective coating to my vehicle, it was included in the package when I bought the car. I tried several times to schedule the service and decided it was not worth the hassle I received. More
by CHARLENE1119
Employees Worked With
Mr Morgan gave me great shuttle service.
October 26, 2023
The dealership has a great service department that does quality work and are very friendly. quality work and are very friendly. More
by JIMBARBFISHER
Employees Worked With
