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White's Toyota of Lima

Lima, OH

4.6
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,443 reviews

December 01, 2023

Sam was great and very easy to work with. He was straight forward and communicated clearly. Thank you! More

by scott@thecampcounselor.com
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sam Delgado
December 01, 2023

Bryan is the absolute best. I love you dealership and will continue to buy from Whites because of Bryan Risner. Thank you for all of your help Bryan. More

by Justin S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Great experience! Service manager is knowledgeable and service done quickly. Very happy with scheduling and timing. More

by nurljma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Helmke
November 29, 2023

George was very helpful in finding us the Camry that we were looking for. Even when it came in without the cold weather package we were wanting he made it right with us and was able to have heated seats in More

by Rjluersman1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Clark, Steve Kowalski
November 29, 2023

While taking delivery of a truck, I asked if service might have time to service my wife's Solara Convertible. Service took care of her vehicle that afternoon and delivery of new (pre-owned) truck went s More

by VENTURELLA_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reznik
November 27, 2023

George Pulfer has maintained contact with us over the years. He knows our preferences and was always helpful in bringing vehicles to our attention that would suit our needs. More

by R-MEININGER.1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

They provided excellent and professional service. My wait time was minimal and they allowed me to use a coupon. More

by MARYCOPELAND1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Great team, everyone took the time to answer our questions and explain everything in great detail so we could understand the whole process More

by tyel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reznik 5 stars
November 23, 2023

I dread bringing my vehicle in to be serviced. The wait time is absolutely ridiculous. More

by GRACE_TARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Ginter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

White's Toyota of Lima responded

Grace, we are so sorry that you had a bad experience with us. Please give our Service Manager Rob Helmke a call at 419-331-0381 if there is anything we can do to change your opinion and earn your business back. Again we apologize and thank you for your feedback, as we can use this to better our dealership!

November 23, 2023

Ashlie was amazing! Best car buying experience my family has experienced! We will not buy a vehicle anywhere else again. More

by kennymail2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlie
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