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White's Toyota of Lima

Lima, OH

4.6
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,443 reviews

December 26, 2023

Sam Delgado is an excellent salesman. He is very professional and open to what we were looking for in a car. No pressure and did everything within his abilities to get us what we wanted. More

by joegomez
Recommend Dealer
Yes
Employees Worked With
Sam Delgado
December 26, 2023

Awesome, very happy! Brandon is the man for your needs. Great guy, easy to work with. We had short time windows to work it all out and he made it happen. Steve on the More

by Curt.Gabes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
December 20, 2023

Really good service for vehicle maintenance and because of that I will be buying a car very soon from them for sure More

by SCIENTISTDAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

the paperwork was ready, I was given updates, the staff are very personable and professional, great service. More

by J63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Very professional and clean. Did whatever possible to help customer. I truly enjoyed working with the dealership. More

by joegomez
Recommend Dealer
Yes
Employees Worked With
Sam Delgado
December 17, 2023

Service appointment was on time, Customer Service was great! Bonus was the coffee and newspapers to read while waiting. More

by SWEET41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Scheduled service for 8:45A but I did not get out of there until 11A. That should not be happening when I have an oil change at 8:45A when I was told an hour More

by Z&E Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

White’s Toyota got me in and out within 30 minutes. Fast friendly service every time. More

by briblet174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McBeth
December 12, 2023

Willing to deal and went out of town to get my new car. Staff is friendly and courteous. More

by toddspieles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe was very helpful in explaning new interior features.
December 11, 2023

I went in to just look at a Honda CR-V and ended up leaving with one! I had Ashlie as my salesperson, and she was fantastic! She was super nice and very helpful with the purchase of my first car! More

by megan.garrity.41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlie
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