White's Toyota of Lima

Accessorize The service department added beautiful accessories to my new Prius - door edge guards, side mol;dings and rear bumper application. The appointment too The service department added beautiful accessories to my new Prius - door edge guards, side mol;dings and rear bumper application. The appointment took close to the estimated 1 1/2 hours to complete and they add even more beauty to the car's outside appearance. The service department always surpasses my expectations. More

Our second lease from Allan Nott Great people to deal with. Josh, Matt and Caitlin were very friendly and helpful. Everyone in the building took the time to make us feel welcome. And Great people to deal with. Josh, Matt and Caitlin were very friendly and helpful. Everyone in the building took the time to make us feel welcome. And they have a great selection of vehicles. More

Easy experience to drive and discuss the new cars. Looking at a new Civic lease and the experience was made very easy and the total service was also made extremely friendly and worthy of coming back ag Looking at a new Civic lease and the experience was made very easy and the total service was also made extremely friendly and worthy of coming back again. More

Easy and seamless purchase Wrote a personal note to dealership on how easy and smooth the entire process was. Extremely good follow up as well. Entire experience was great Wrote a personal note to dealership on how easy and smooth the entire process was. Extremely good follow up as well. Entire experience was great More

My fourth Prius I just purchased my fourth Prius from Allan Nott so I am definitely a "regular" customer. The staff at the dealership always goes above and beyond to I just purchased my fourth Prius from Allan Nott so I am definitely a "regular" customer. The staff at the dealership always goes above and beyond to provide the best buying experience possible. After the car purchase the people in parts and service continue that experience as I have observed after buying my first car in 2007 from Eric Martin, now the General Manager. People of note this time were George, Jon, Tom, Jason, Eric and Krista - thanks to all of you. This car is so amazing I doubt I will ever conquer all of the technology but I am trying and today am adding some accessories. Thanks again:) More

Not recommending this dealership due to service department Just had my 2009 Prius serviced & oil change done on Monday. I asked that the latch on the trunk of my sedan be checked because the rubber surface was Just had my 2009 Prius serviced & oil change done on Monday. I asked that the latch on the trunk of my sedan be checked because the rubber surface was gooey & leaving a black residue on my fingers. There were 2 screws where it was attached & it looked like an easy part fix. The past few visits I have felt like I was being part of a high pressure sales campaign by the service department. I felt like the service area had a daily quota to be met. I am always asked about changing cabin & engine air filters which really do not need to be changed that often!! I also was asked about changing my brake linings. Because of my suspicions about whether they were really needed at this time, I took my car to a local independent auto mechanic to evaluate. He stated that this service was not necessary at this time. The part that really upsets me is that the issue with the latch was never taken care of or discussed with me when the car was finished. I had to call them the next day to get an answer which involved a $279 fix!! I told the attendant that was outrageous & hung up. I have really lost all my faith & trust in this service department. With this experience, it is very questionable that I will return to this dealership for future service work or even future car purchases. More

Did not honor coupon even though the service agent new The problem stems from service hours that do not accommodate most peoples work schedule. I had my son take my car in for a routine oil change and tir The problem stems from service hours that do not accommodate most peoples work schedule. I had my son take my car in for a routine oil change and tire rotation. I spoke to the service agent before the payment was registered to confirm the service that was performed and any other items that should be considered. I told the service agent that my son has a coupon. When my son return he said he gave the service agent the coupon, but the service agent already entered the payment so it was not honored. I have not had my vehicle serviced without some incident for the last several times. I have taken my vehicle to Allan Nott Toyota since I purchased my 2012 Camry, but my loyalty has reached its limits. More

Easy purchase experience I purchased a new Red Accord Sport as part of the Honda retiree program, the salesman was very knowledgeable of the program and helpful in securing th I purchased a new Red Accord Sport as part of the Honda retiree program, the salesman was very knowledgeable of the program and helpful in securing the needed documents. The paper work was a breeze and I picked up the car the next day all shined up and ready to go More

Oil change and recall I love bringing my car to Allan Nott. Everyone is so nice and welcoming. They treat you like family. It's nice to know your vehicle is in good hands. I love bringing my car to Allan Nott. Everyone is so nice and welcoming. They treat you like family. It's nice to know your vehicle is in good hands. I will always bring my car up to Allan Nott. My grandparents bought the car up there(before they passed away) and rolled it off the show room floor, so now I have it. It's just something kinda special to keep it coming up there because my grandparents picked it out. More

very good dealership I purchased my 2016 pilot ex leather/navi on the phone from my Condo in Florida, picked it up and ready to go with options installed 10 days later. Sa I purchased my 2016 pilot ex leather/navi on the phone from my Condo in Florida, picked it up and ready to go with options installed 10 days later. Sales Manager, and salesman Mark Youngpeter did a wonderful job for me. ready for its 2nd service ,then back to Florida More