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White's Toyota of Lima

Lima, OH

4.6
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,462 reviews

September 05, 2016

Wonderful Amazing experience as always. Great customer service, and fast transaction! I will return here every time for a new car. This is my 4th car with you g More

by Jone214
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

White's Toyota of Lima responded

Jone214, thank you for the five star review! We strive to offer our customers a better experience and it is great to hear that we continue to deliver that to you! Thank you for coming back over and over, we really appreciate our repeat customers and friends! Thank you for choosing Allan Nott.

September 03, 2016

rear wheel cylinders both rear wheel cylinders leaking on 2006 dodge Dakota was covered on extended warranty also use of a car rental was also covered the dealer had it r More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ward
Sep 06, 2016 -

White's Toyota of Lima responded

James, thank you for the five star review! It is great to hear that our Service Team was able to get you and your truck back on the road quickly and safely! Thank you for choosing Allan Nott.

September 02, 2016

Very good Gave me a good deal on my new vehicle. Had purchased before. Their service department is very good and helpful. Sales department knowledgable and he More

by Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Henderson, Ben Harshbarger
Sep 06, 2016 -

White's Toyota of Lima responded

Hal, thank you for the great review! We appreciate your kind words of our Service Department and our Sales Department! Thank you for choosing Allan Nott.

September 02, 2016

4 th car we have bought from this dealership After being involved in an accident we were left with the unexpected issue of finding a new car quickly. Financially we weren't prepared to go down th More

by JSteiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Adam "Axel" Bowers
Sep 06, 2016 -

White's Toyota of Lima responded

JSteiner, thank you for the five star review! We are sorry to hear about your accident but it's great to hear that Adam helped turn your situation around! We will make sure Adam sees this great review! We are glad to help you get back on the road in a new car quickly, thank you for choosing Allan Nott.

August 31, 2016

Excellent experience!!! My experience at Allan Nott was awesome!!!! Erik Haselton was amazing he was so helpful, knowledgable and made me feel so at ease with the purchase of More

by Kaylorkorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Haselton
Aug 31, 2016 -

White's Toyota of Lima responded

Kaylorkorey, thank you for the five star review! Thank you for your kind words of Erik, he does a great job creating a positive and easy experience for his customers! We appreciate your confidence in Erik and our dealership! Thank you for your recommendation and thank you for choosing Allan Nott.

August 31, 2016

Happy customer for 30 years I never seem to have the time, and I rarely have the inclination, to write a letter like this, but I would be remiss if I didn't bring to your attenti More

by Woody266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

White's Toyota of Lima responded

Woody266, thank you for the five star review! We are very happy to hear about your experience with Jon! It sounds like he definitely rose to the occasion after Tom set the bar very high. Jon is very thorough while working with his customers and makes sure the deal is done with integrity and attention to detail. We will make sure he sees this awesome review! Thank you for your kind words of Bob as well, he does a great job making customers feel like family at our dealership! Thank you for choosing Allan Nott for 30 years!

August 31, 2016

First Time Buyer from this Dealership. From the time I looked at the car,till I picked it up. I was made to feel like the dealership cared about me.Not just to mke a Buck on a customer. More

by car guy ken56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

White's Toyota of Lima responded

Car guy ken56, thank you for the five star review! We strive to offer our customers a better experience and we were happy to deliver that experience to you! Enjoy your new ride! Thank you for choosing Allan Nott.

August 31, 2016

Awesome Salesman! Steven was excellent! Knowledgeable in all areas of buying a car from the vehicle information to the financing. He's very friendly, and easy to work w More

by Jdspieles
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

White's Toyota of Lima responded

Jdspieles, thank you for the five star review! Steven is a tremendous salesman but an even better person! He takes time to understand his customers and to find the right vehicle for their wants and needs. We will make sure he sees this awesome review! Thank you for choosing Allan Nott.

August 30, 2016

Beware! Avoid working with Tom Pseekos, he loves to talk and play with numbers. I know the dealership will general get an advantage, but customer loyalty is More

by rehcaet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pseekos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

White's Toyota of Lima responded

Rehcaet, we are very sorry for the confusion with your trade in. Misleading our customers is definitely not the way that we do business. We hope that this experience will not be your lasting impression of our dealership. Please let us know what we can do to make things right.

August 30, 2016

Incredible Customer Service From the moment I was contacted by Steven Cox after my online inquiry I knew this experience was going to be a great one. He was kind, courteous, and More

by Ashlee Freeman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

White's Toyota of Lima responded

Ashlee Freeman, thank you for the five star review! Steven always delivers incredible service to his customers and it is great to hear that your experience was no different! Matt always makes our customers feel comfortable in the finance office, he is a great guy with tons of compassion for our customers. We will make sure that Steven and Matt see this review! Thank you for choosing Allan Nott.

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