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White's Toyota of Lima

Lima, OH

4.6
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,462 reviews

October 02, 2016

Service Dept. Everyone in the service dept. was very professional and attentive to customers questions. I appreciate the clean and attractive waiting area and compl More

by sterling
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leeland Lauvray
Oct 03, 2016 -

White's Toyota of Lima responded

Sterling, thank you for the five star review! Our Service Team strives to offer our customers with a better experience. They are very helpful and knowledgeable when it comes to getting our customers' vehicles back on the road! Hope to see you soon, thank you for choosing Allan Nott.

October 01, 2016

happy with purchase Ben was really helpful when I was exploring a new car purchase. Knows his products. No pressure. Very pleasant and courteous. All round good guy. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Harshbarger
Oct 03, 2016 -

White's Toyota of Lima responded

John, thank you for the awesome review! Ben does a great job with his customers and he knows and explains the ins and outs of our products! It is great to hear your experience was no different! Thank you for choosing Allan Nott.

September 30, 2016

Service and Damage Estimate I had my car in for routine service and a damage estimate from a blown semi tire flying up and hitting the front of my car. The service was done quick More

by crl332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa
Oct 01, 2016 -

White's Toyota of Lima responded

Crl332, thank you for the five star review! Our Service Department prides itself on providing all of its customers with a positive experience. They work quickly and efficiently to get our customers back on the road! Safe travels and thank you for choosing Allan Nott!

September 30, 2016

Amazing Experience Eric Martin and Josh Gould made the purchase so easy and they knew exactly what I wanted. They answered all my questions and made the process go very More

by Ranjer007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Miller
Oct 01, 2016 -

White's Toyota of Lima responded

Ranjer007, thank you for the five star review! We strive to offer our customers a better experience and it is great to hear that Eric and Josh delivered! We are very excited to hear about your amazing experience and we appreciate your recommendation! Thank you for choosing Allan Nott.

September 23, 2016

Exceptional Service I have been dealing with John for many years and he is one of the main reasons I have driven Honda's since 2001. John bends over backwards for his cus More

by Dave 2016 Accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

White's Toyota of Lima responded

Dave 2016 Accord, thank you for the five star review! John does a great job doing whatever he can to make sure his customers have a great experience with our dealership! Thank you for your continued business and thank you for choosing Allan Nott.

September 21, 2016

Excellent Salesman - first salesman I have ever let ride with me on a test drive - very knowledgeable and good sense of humor - didn't have to go back and forth More

by pitpat47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Burden - Business Development, Steve Kowalski, Ray James
Sep 21, 2016 -

White's Toyota of Lima responded

Pitpat47, thank you for five star review! Ray does a great job with his customers and strives to provide them with an excellent, no run-around, car buying experience. Caitlin is a great asset to our team with her knowledge and patience demonstrating the technology in our products. The greatest compliment we can receive as a dealership is a referral from friends and family, so we thank your son for giving us the opportunity to work with you. Thank you for choosing Allan Nott!

September 21, 2016

Great Experience Had a great experience with Erik and Tom! Both were very helpful and found an amazing deal! I left driving my brand new car feeling extremely pleased More

by NickHuffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Haselton
Sep 21, 2016 -

White's Toyota of Lima responded

NickHuffman, thank you for the five star review! Service after the sale is just as important to our customer experience and we strive to make all of our customers feel like family! Erik and Tom are exceptional guys to work with and they truly care about their customers' wants and needs. It is great to hear they delivered on their promises! Thank you for your kind words and thank you for choosing Allan Nott!

September 19, 2016

Great Experience! The experience at Allan Nott was great! I went in expecting to be there for quite a while, but Erik, Tom, and Jason helped accomplish everything I wan More

by Tylermwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Miller, Erik Haselton
Sep 19, 2016 -

White's Toyota of Lima responded

Tylermwalsh, thank you for the five star review! We understand that car buying can be time consuming and we strive to understand and solve our customers' needs quickly and efficiently. It sounds like Erik, Tom and Jason did a great job getting you in and out while not sacrificing a great experience! We're happy to hear you love your new Corolla! Thank you for choosing Allan Nott.

September 18, 2016

New car purchase What could be easier? John Gould called on Tuesday with a great deal on a new CR V. We met with him that day and picked up our new vehicle on Wednes More

by Cp1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

White's Toyota of Lima responded

Cp1972, thank you for the five star review! It is great to hear that John made buying your CR-V easy! As a dealership we strive to make the sales process as simple as possible. Have fun with your new CR-V! Thank you for choosing Allan Nott.

September 15, 2016

They got us back on the road! A problem wth the air conditioner caused the car to overheat while we were driving north on I-75 south of Lima, Ohio. We called Allan Nott Honda Toyo More

by Janet2016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

White's Toyota of Lima responded

Janet2016, thank you for the five star review! Brett does a great job of diagnosing and getting our customers vehicles handled properly. It is awesome to hear that your experience was no different! We appreciate your kind words of our entire Service Department and we will make sure they get the recognition they deserve. Safe travels! Thank you for choosing Allan Nott.

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