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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

October 26, 2016

got car in early - got car back early No questions about 2 recall fixes to be done. Got the car in the day before the appointment and they got going early and we got the car back early. No More

by Randayl Henkener
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no record on my end
Oct 27, 2016 -

White's Toyota of Lima responded

Randayl Henkener, thank you for the five star review! Our Service Department strives to make sure that we get the recall issues in our customers' vehicles fixed quickly and efficiently. It is great to hear they took great care of you too! Safe travels! Thank you for choosing Allan Nott.

October 26, 2016

Great experience Good service, friendly, knowledgeable people from test drive, to working to find the right color and model, to financing, to the service department ad More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Jason Miller, Ben Harshbarger, Krista Berridge
Oct 26, 2016 -

White's Toyota of Lima responded

DP, thank you for the five star review! We strive to offer our customers a better experience and it is great to hear that our team delivered! Attention to detail is one of our Core Values and we make sure that every aspect of the customer experience is taken care of correctly. Thank you for choosing Allan Nott!

October 25, 2016

Great car buying experience! A great experience, no pushing, Dylan asked what we wanted, they had it, we bought it, good price! Would recommend, would buy from them again! More

by flor63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Legge
Oct 26, 2016 -

White's Toyota of Lima responded

Flor63, thank you for the five star review! We are very excited to hear that Dylan offered you a great car buying experience! Thank you for your recommendation and thank you for choosing Allan Nott.

October 24, 2016

Best car buying experience ever! This was the best car buying experience I've ever experienced. The salesman was great. The deal was awesome and I am extremely happy!! I can't say eno More

by PatriciaS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Mullins
Oct 24, 2016 -

White's Toyota of Lima responded

PatriciaS, thank you for the five star review! We strive to offer our customers with a better experience, so we are very happy to hear that Dale and Adam provided you with your best car buying experience ever! Safe travels! Thank you for choosing Allan Nott.

October 23, 2016

Purchase of Honda Odyssey Had excellent customer service and help picking out a van! Was not to pushy and allowed my husband and I to make a decision on our own More

by Lindsey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Berridge
Oct 24, 2016 -

White's Toyota of Lima responded

Lindsey12, thank you for the great review! We are very excited to hear that the level of customer service you received was excellent. We hope you enjoy your new Odyssey! Thank you for choosing Allan Nott.

October 23, 2016

Could not be happier ! Ben Harshbarger was very friendly,,knowledgable , and great to work with ! He truly cares about his customers and goes the extra mile. ! Krista Be More

by toni57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger, Krista Berridge
Oct 24, 2016 -

White's Toyota of Lima responded

Toni57, thank you for the five star review! We are very excited to hear that Ben and Krista made your experience with us a great one! Ben is a true professional and takes the time to get to know his customers. Krista is a huge asset to our team and she knows all of our products like the back of her hand. Enjoy your new CR-V! Thank you for choosing Allan Nott!

October 22, 2016

Great experience They surpassed our expectations. Mark was very knowledgeable and helpful. Caitlin was very patient and helpful going over all the items of our SUV. More

by Cindy and Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Caitlin Burden
Oct 24, 2016 -

White's Toyota of Lima responded

Cindy and Dave, thank you for the five star review! We appreciate your kind words of Mark, Caitlin, and Matt. We are excited to hear that you had a great experience! Thank you for choosing Allan Nott.

October 21, 2016

Great Service and Customer Care Great place to shop for a vehicle everyone is so friendly and nice. You could tell that the employees work hard for their customers. I would recommend More

by nesmith2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Anderson
Oct 21, 2016 -

White's Toyota of Lima responded

Nesmith2, thank you for the five star review! We strive to offer our customers a better experience and that all revolves around our team and our Core Values. Our team works hard to make sure that our customers are taken care of and 100% satisfied! Thank you for the recommendation and thank you for choosing Allan Nott.

October 21, 2016

Great experience! Steven Cox was a great help! As was Krista!!! She helped with all the buttons and whistles! She sure has the patience of JOB............trying to More

by The Browns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Cox, Krista Berridge
Oct 22, 2016 -

White's Toyota of Lima responded

The Browns, thank you for the awesome review! We are very happy to hear that Steven and Krista were able to make your experience with us great. They strive to offer their customers with a better experience and it is awesome to hear that they delivered! Thank you for choosing Allan Nott.

October 20, 2016

Genuine sales experience. Very impressed. Allan Nott is a 5-star car buying experience. Their lot is clean, their new building is welcoming and clean. We were offered bottled water. Even the e More

by Jeremy & Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

White's Toyota of Lima responded

Jeremy & Scott, thank you for the five star review! Jon and Matt are true professionals and make sure that the customer experience is always five star worthy. We strive to offer our customers with a better experience and it takes a total team effort to make that happen. We will make sure Jon and Matt see this review because it shows how much their hard work means to our customers! We hope you and your family enjoy the new Odyssey! Thank you for choosing Allan Nott.

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