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White's Toyota of Lima
Lima, OH
2,443 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,443 reviews
January 13, 2024
Provided info of what extras needed completed and informed me along the way what was happening. informed me along the way what was happening. More
by kcox19
Verified CustomerEmployees Worked With
January 12, 2024
I am pleased with Toyota service. Everyone is respectful courteous n helpful each time I have been in for service. Thank you. Everyone is respectful courteous n helpful each time I have been in for service. Thank you. More
by chilipepperrjp@gmail.com
Employees Worked With
Other Employees :
Morgan McBeth
January 11, 2024
Bought my son's 1st car from Bryan for Christmas. Upon getting back to Columbus, we uncovered some issues. Bryan not only arranged to get the car back to the dealership but is addressing the issues. Upon getting back to Columbus, we uncovered some issues. Bryan not only arranged to get the car back to the dealership but is addressing the issues. Very satisfied More
by kemcmaken
Employees Worked With
Sales Person - Bryan
January 11, 2024
Very professional Car was done in a timely manner Thank you so much Good job you so much Good job More
by AKIMWALLE1976
January 10, 2024
I have dealt with Toyota for 40+ years and could not ask for better service or treatment. And the cars have all been superb too. Evan has gone out of his way on multiple occasions to accommodate my schedu for better service or treatment. And the cars have all been superb too. Evan has gone out of his way on multiple occasions to accommodate my schedule. Excellent sales and service will keep my loyal until by last breath. Thank you so very much. More
by sfreewalt
January 03, 2024
Knew exactly what we were looking for. Made the process smooth and easy. Always does the best to take care of us as customers. Made the process smooth and easy. Always does the best to take care of us as customers. More
by rosasre
January 02, 2024
The sales, vehicle explanation, and finance services were excellent. I would recommend the dealership to anyone. excellent. I would recommend the dealership to anyone. More
by jmsldeaver
January 02, 2024
Ben Rees was great to work with. He was very personable, courteous, informative, and helped me work through any questions I had. He provided me with the information I needed so that He was very personable, courteous, informative, and helped me work through any questions I had. He provided me with the information I needed so that I could make my own personal decision without trying to push me one direction or another. After I decided to purchase the vehicle the rest of his team were pleasant to work with as well. More
by brad73
Employees Worked With
January 02, 2024
Stacey was very helpful and respectful, but based on the original discussion, the final costs SIGNIFICANTLY exceeded my expectation, not just a little, but massively! There was also grease on my driver floo original discussion, the final costs SIGNIFICANTLY exceeded my expectation, not just a little, but massively! There was also grease on my driver floor mat in lieu of paper mats. Yes, the service was good, Stacey was accommodating, but this was a disappointing service appointment. More
by Chugger
