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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

November 19, 2016

Best New Car Experience Anywhere The people who work at Alan Nott Honda are personable, professional and pleasant as well as determined to make buying a car a pleasurable experience f More

by remueller9029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Burden
Nov 19, 2016 -

White's Toyota of Lima responded

Remueller9029, thank you for the five star review! We strive to provide our customers a better experience and it is great to hear that John, Caitlin and Matt delivered! We want to make sure that you understand your vehicle inside and out before you drive off our lot. It takes a total team effort to make sure the entire customer experience goes smoothly. Enjoy your new Honda! Thank you for choosing Allan Nott.

November 19, 2016

Great Experince I have been to a lot of dealerships and Allan Nott treated me like family. They never pushed their ideas on me they truly want to hear what you want a More

by Blue car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam "Axel" Bowers, Caitlin Burden, Rob Ward
Nov 21, 2016 -

White's Toyota of Lima responded

Blue car, thank you for the five star review! We strive to get all of our customers into the vehicle that fits their wants and needs. We do things differently than other dealers to benefit our customers and make sure they feel like family, not just another sale. We appreciate your kind words of our staff! Thank you for choosing Allan Nott.

November 19, 2016

Prius Allen Nott personnel are very helpful, knowledgeable, and friendly. I would recommend them as we have purchased other vehicles for them and had them d More

by Ralph S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Berridge, Adam "Axel" Bowers
Nov 19, 2016 -

White's Toyota of Lima responded

Ralph S, thank you for the great review! We appreciate your kind words of our staff here, and Adam in particular. Our staff prides itself on being friendly, knowledgeable and most of all, helpful. That is how we provide our customers with a better experience. We hope you enjoy your new Prius! Thank you for choosing Allan Nott.

November 18, 2016

Best Auto Dealership Around! This is the third car I have purchased from Allan Notts. It is without a question the best dealership around. The salespeople and other staff go ou More

by nleigh27catz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, David Henderson, Krista Berridge
Nov 18, 2016 -

White's Toyota of Lima responded

Nleigh27catz, thank you for the five star review! We strive to off our customers with a better car buying experience. It is our responsibility to make sure that all of our customers feel welcome during the sales process. We are very proud to be a Honda and Toyota dealer, the products that we sell provide safety and reliability to all of our customers. Thank you for choosing Allan Nott!

November 16, 2016

First Tacoma/4th Toyota Always a great experience at your dealership Erik is always straight and forward and eager to help in any way that he can. We have also worked with More

by mab321456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Haselton
Nov 16, 2016 -

White's Toyota of Lima responded

Mab321456, thank you for the five star review! Erik and Tom strive to offer their customers with a better car buying experience and it's great to hear they made your experience great! Have fun with your first Tacoma! Thank you for choosing Allan Nott.

November 11, 2016

Great experience from start to finish! From our first steps on your lot, where we met Adam Bowers, to the signing of the paperwork, we couldn't have been more pleased with your entire opera More

by Clif and Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Adam "Axel" Bowers
Nov 11, 2016 -

White's Toyota of Lima responded

Clif and Jane, thank you for the awesome review! Adam does a great job with his customers and makes sure that their experience is positive! We pride ourselves on creating a better experience for our customers and it is great to hear that Adam delivered! Thank you for choosing Allan Nott.

November 11, 2016

Best overall car buying experience we have ever experienced. Everyone we came in contact with was friendly, professional and knowledgeable. Choosing and purchasing a new or used vehicle in the past has never bee More

by Patricia Large
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Ben Harshbarger, Krista Berridge
Nov 12, 2016 -

White's Toyota of Lima responded

Patricia Large, thank you for the five star review! At our dealership we pride ourselves in providing our customers with a better experience. It takes a total team effort to provide a better experience and our team of automotive professionals is friendly and helpful. Thank you for your kind words of our dealership and staff. Enjoy your CR-V! Thank you for choosing Allan Nott.

November 11, 2016

Excellent Thank you to Eric Martin and Krista Berridge for making everything so smooth and easy. I got a great deal and couldn't be happier. More

by Hailey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Berridge
Nov 11, 2016 -

White's Toyota of Lima responded

Hailey15, thank you for the five star review! We are excited to hear that Eric and Krista made your experience smooth and easy! We hope you enjoy your new ride! Thank you for choosing Allan Nott.

November 07, 2016

One Fine Experience !! First time I have dealt with Adam Bowers. He treated me great and went out of his way to please ! He answered all of my questions and helped get me More

by tribefan
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Adam "Axel" Bowers
Nov 09, 2016 -

White's Toyota of Lima responded

Tribefan, thank you for the five star review! Adam does a great job with his customers and makes sure they leave in the perfect vehicle. We appreciate your continued business with us and we are very happy to hear that you haven't been disappointed. We strive to offer our customers a better car buying experience. Thank you for your recommendation and thank you for choosing Allan Nott!

November 06, 2016

Satisfying We were greeted within minutes of arriving. Erik was very knowledgeable explaining how a hybrid works and the features the car offered. We weren't More

by Becca
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Haselton
Nov 07, 2016 -

White's Toyota of Lima responded

Becca, thank you for the five star review! Erik does a great job explaining all of our products including the Hybrids. His Toyota product knowledge is fantastic! Thank you for your kind words of Erik and Matt, we will make sure they see this awesome review. Thank you for choosing Allan Nott.

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