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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

November 27, 2016

Knowledgeable staff and friendly service After visiting another dealership, our sales person was very helpful, and the entire staff was welcoming. The finance department was very honest and p More

by anussbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Burden
Nov 28, 2016 -

White's Toyota of Lima responded

Anussbaum, thank you for the awesome review! It is great to hear that our team was able to make it a welcoming, personal, and helpful experience for you. We appreciate your kind words of our staff. Enjoy your new Pilot! Thank you for choosing Allan Nott.

November 26, 2016

Bought a new Toyota Yaris The whole car buying experience was excellent, they spent tons of time showing and giving me everything I needed and wanted! I can't thank Josh, Jason More

by Kuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Miller, Caitlin Burden
Nov 28, 2016 -

White's Toyota of Lima responded

Kuhl, thank you for the five star review! It is great to hear that you got everything you needed and wanted in your new Yaris! We will make sure Josh, Jason, and Caitlin see this review! Thank you for choosing Allan Nott.

November 24, 2016

Best experience I've ever had buying a car! From the moment I pulled onto the lot, the sales team treated me like family. Jordan Anderson was the salesman that handled most of the details of my More

by Bodeystafa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Anderson
Nov 25, 2016 -

White's Toyota of Lima responded

Bodeystafa, thank you for the five star review! We strive to make every customer feel like part of our family here at Allan Nott. It is great to hear that Jordan and the rest of our staff took great care of you during your experience! We will make sure he sees this awesome review. Have fun doing truck stuff! Thank you for choosing Allan Nott.

November 23, 2016

Everyone was excellent Everyone bent over backward to give me the best deal possible. I was tickled to death with the whole transaction. Would not hesitate to do business wi More

by Tana nutter
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Caitlin Burden
Nov 25, 2016 -

White's Toyota of Lima responded

Tana Nutter, thank you for the five star review! We strive to provide our customers with the best experience possible and it takes a total team effort to do that. We are extremely happy to hear that you were tickled to death about your experience with us! Thank you for the recommendation and thank you for choosing Allan Nott.

November 23, 2016

New RAV4 Special thanks for making our new car purchase go so smoothly! Your knowledge about the vehicle and your helpfulness played a big part in our decision More

by marianne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James, Caitlin Burden
Nov 23, 2016 -

White's Toyota of Lima responded

Marianne123, thank you for the awesome review! We are very happy that you chose to deal with us when purchasing your new RAV4! Ray and Caitlin are top-notch team members and their level of product knowledge is fantastic. We hope you enjoy your new ride! Thank you for choosing Allan Nott!

November 22, 2016

Customer Service at its BEST!!! Thank you for another exceptional experience! We appreciate the time spent with us as well as the extra touches in our "new" car! Can't wait to drive More

by Chris Seddelmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Burden
Nov 23, 2016 -

White's Toyota of Lima responded

Chris Seddelmeyer, thank you for the awesome review! We are very glad to hear that your experience with us was exceptional! We will make sure John sees this review! It is truly a pleasure doing business with you as well! Enjoy your Venza! Thank you for choosing Allan Nott.

November 21, 2016

Just leasted a new 2016 Honda CRV My shopping experience was superb!! Jon cox did an excellent job. I drove over three hours to the dealership and spend less than 30 minutes signing p More

by kfbierley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

White's Toyota of Lima responded

Kfbierley, thank you for the five star review! We are very excited to hear that Jon did a great job getting you into your brand new CR-V! We will make sure he sees this review! Thank you for making the three hour trip to do business with us, we greatly appreciate it! Thank you for choosing Allan Nott.

November 19, 2016

Great Experience! Caitlin B and Ben H were fantastic! They were easy to work with, knowledgable and not pushy. Did not plan on getting a car today but am driving home i More

by Vq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Ben Harshbarger, Caitlin Burden
Nov 19, 2016 -

White's Toyota of Lima responded

Vq, thank you for the five star review! Caitlin and Ben are fantastic members of our team at Allan Nott and they make sure that all of our customers have a great experience with us. We will make sure they see this review! Have fun in your new CR-V! Thank you for choosing Allan Nott.

November 19, 2016

CUSTOMER SERVICE ALL EMPLOYEES WITH WHOM WE WORKED WERE FRIENDLY, KNOWLEDGEABLE AND VERY HELPFUL. THERE WAS NO PRESSURE EXERTED UPON US TO MAKE A QUICK DECISION RIGHT More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam "Axel" Bowers, Caitlin Burden
Nov 19, 2016 -

White's Toyota of Lima responded

Frank, thank you for the five star review! We appreciate your kind words of our staff. Providing a high level of customer service is how we provide our customers with a better experience compared to other dealers. Thank you for choosing Allan Nott!

November 19, 2016

Excellent experience. Amazing .Very courteous and helpful. Very thorough and no pressure. They have excellent staff. All are very courteous. I sincerely thank Mr Jordan An More

by beautiful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista Berridge, Jordan Anderson
Nov 21, 2016 -

White's Toyota of Lima responded

Beautiful, thank you for the five star review! We pride ourselves in providing our customers with a better experience. Our team makes sure that everyone walking though our doors feels welcome and like a part of our family. Jordan and Krista do a great job with their customers and we appreciate your kind words. Thank you for choosing Allan Nott!

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