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White's Toyota of Lima

Lima, OH

4.6
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,462 reviews

October 16, 2017

Friendly, fast and enjoyable experience!!! FRIENDLY, FAST .AND A VERY ENJOYABLE EXPERIENCE, Jon Cox was very knowledgeable and helped me add my employee discount to the price. We would recommen More

by Civic18
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH Gould
Oct 16, 2017 -

White's Toyota of Lima responded

Civic18, thank you for the five star review! We're very excited to hear of your fast and friendly experience with our dealership! We will make sure Jon sees this awesome review. Thank you for your recommendation and thank you for choosing Allan Nott.

October 16, 2017

Bad oil changes I have had my car serviced at Allan Nott Toyota for over 10 years, but the work has fallen off to poor. Last oil change they left my key in the igni More

by Old customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leeland Lauvray
Oct 16, 2017 -

White's Toyota of Lima responded

Old customer, we apologize for your past poor oil change services. These mistakes are a violation of our core value of Attention to Detail, and will be addressed. We greatly appreciate your patronage of our dealership and we hope this will not be your lasting impression of how we do business.

October 15, 2017

Just Awesome Start to finish painless and professional. We purchased a 2018 Honda HR-V from Mark. He asked us what we were looking for then brought the exact vehic More

by Hawgryder
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Mark Youngpeter
Oct 16, 2017 -

White's Toyota of Lima responded

Hawgryder, thank you for the five star review! Our staff works very hard to provide our customers with a better car buying experience, so we are very happy to read your review. We will make sure that Mark, Steve, and Cody see your kind words. We know you will continue to love your new HR-V! Welcome to our dealership family. Thank you for choosing Allan Nott!

October 11, 2017

We had a great experience! We recently purchased a new Toyota Sequoia. The process only took 24 hours from the initial call until we picked it up at the dealership. This inclu More

by stoneman84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

White's Toyota of Lima responded

Stoneman84, thank you for the five star review! It was truly our pleasure to find your Sequoia and it was a pleasure doing business with you. We're glad to hear that your experience was a great one. We strive to provide all of our customers with a better car buying experience! Enjoy your new Sequoia! Thank you for choosing Allan Nott.

October 11, 2017

Dependable I have always liked my experience at Allen Nott Honda & Toyota, even way back in 1986 when I bought my first Honda (with my Dad's disapproval). I had More

by Little Bit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam "Axel" Bowers
Oct 11, 2017 -

White's Toyota of Lima responded

Little Bit, thank you for the awesome review! We greatly appreciate your support of our dealership since 1986. We continue to work hard to offer our customers a great experience for both sales and service. Thank you for making the choice to service your Camry with us, you won't be disappointed! Safe travels!

October 09, 2017

Honda Parts Got my parts from this dealer and it was an awesome experience, they did a fantastic job ordering me the correct parts and getting them very quickly. More

by karen124578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalini Ram
Oct 09, 2017 -

White's Toyota of Lima responded

Karen124578, thank you for the five star review! Our Parts Department works very hard to get our customers the right parts, quickly, so we are happy to hear of your experience! Thank you for choosing Allan Nott.

October 07, 2017

Great service & went the extra mile Part they ordered didn't come in as scheduled but they offered to help get it elsewhere to get the work done on time. Work done correctly & on time. W More

by Miss Roxy'sRide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeland Lauvray
Oct 09, 2017 -

White's Toyota of Lima responded

Miss Roxy'sRide, thank you for the five star review! Two of our Core Values are Integrity and Urgency which means that we do what is right and we do it right away. We're very glad to hear that you had a great experience! Thank you for servicing with Allan Nott.

October 06, 2017

Excellent Very professional service department. The people were extremely friendly and courteous. Pricing is very fair and when I have scheduled appointments, More

by John D O'Reilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeland Lauvray
Oct 06, 2017 -

White's Toyota of Lima responded

John D O'Reilly, thank you for the five star review! Our service department works very hard to provide every customer with quick and friendly service so we are very happy to read your review! Safe travels! Thank you for servicing with Allan Nott.

October 06, 2017

Love my new CRV!!! We went in just to look at a newer used car. But when Ray showed us a new CRV and all the options and with the Invoice sale, it was a no brainer to pu More

by Meandmycrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James, Dylan Legge
Oct 06, 2017 -

White's Toyota of Lima responded

Meandmycrv, thank you for the awesome review! We're very excited that you love your new CR-V, they are great vehicles! It seems as though everything fell into place for you to drive off our lot in a new car. Thank you for choosing Allan Nott!

October 05, 2017

Great experience Great people, great product, great experience! Thanks, Dylan and team! We would definitely recommend you to all of our family and friends…. We look More

by Ateam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge
Oct 05, 2017 -

White's Toyota of Lima responded

Ateam, thank you for the five star review! We are very excited to hear of your great experience. We know you will love driving your new CR-V! We'll make sure Dylan sees this awesome review! Thank you for choosing Allan Nott.

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