![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
White's Toyota of Lima
Lima, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,450 reviews
Very good customer Service! also, I had my oil change and they rotate it my tires . also, I had my oil change and they rotate it my tires . More
We have always been very satisfied with service at this dealership in the past. However, when I got this car back this week following its' 20,000 mile service, one of the parts from the cabin air filter w dealership in the past. However, when I got this car back this week following its' 20,000 mile service, one of the parts from the cabin air filter was still on the floor, so I had to return to the dealership for them to figure out where it went and put it back on. Then when I got home, I discovered that the trunk liner was pulled up with the battery cover still off. Fortunately I was able to reattach the cover to the battery compartment myself, but it was still surprising that the service guys hadn't checked and made sure everything was done before returning the car to me. More
Guy is dishonest and uses every slimey trick in the hard sales book to screw you over. If you get him at the dealership, run, don’t walk away. sales book to screw you over. If you get him at the dealership, run, don’t walk away. More
Excellent service overall. Brett Condon in the Service Department provides clear explanations of what work is needed and always consults with us if additional work is necessary Brett Condon in the Service Department provides clear explanations of what work is needed and always consults with us if additional work is necessary. More
We just purchased our second Toyota Highlander at White's and upgraded to ghe Grand Highlander Platinum. Our Salesman, Ben Rees, was a great help and made sure he delivered the car of our dreams. We are so g and upgraded to ghe Grand Highlander Platinum. Our Salesman, Ben Rees, was a great help and made sure he delivered the car of our dreams. We are so grateful for Ben going the extra mile! White's Toyota supplies the best of the best. More
They got me in a timely manner. The service was done in an hour plus they fixed my passenger door edge guard no questions. The service was done in an hour plus they fixed my passenger door edge guard no questions. More
Warm welcoming and friendly. They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! More
Everyone was professional and knowledgeable. I feel like I can trust the folks that work there!!! Enjoyed the coffee too. I feel like I can trust the folks that work there!!! Enjoyed the coffee too. More
What “experience” are you referring to? We had a good experience with Ben Rees when buying a used 2017!Sienna and a terrible experience on the same day when getting our 2012 Sienna service We had a good experience with Ben Rees when buying a used 2017!Sienna and a terrible experience on the same day when getting our 2012 Sienna serviced. More
Great dealership, great salesman, found my truck online, asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. T asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. The truck exceed my expectations in condition, the sales experience was great NO HIDDEN FEES OR PREP FEES! Signed paperwork and was out of the dealer and headed out of state in 30 minutes. The truck was fully serviced with all maintenance records and nice perc was a USB flashdrive with all the signed documents on it. If more dealerships were like White's Toyota they wouldn't have a bad reputation. If you want a great experience with no drama see Brandon. More