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White's Toyota of Lima

Lima, OH

4.6
2,450 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,450 reviews

February 07, 2025

Very good customer Service! also, I had my oil change and they rotate it my tires . More

by JCAPUTO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

We have always been very satisfied with service at this dealership in the past. However, when I got this car back this week following its' 20,000 mile service, one of the parts from the cabin air filter w More

by PEPPLEK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Don't remember the names...
February 04, 2025

Guy is dishonest and uses every slimey trick in the hard sales book to screw you over. If you get him at the dealership, run, don’t walk away. More

by Pedro Vasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Deter
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Excellent service overall. Brett Condon in the Service Department provides clear explanations of what work is needed and always consults with us if additional work is necessary More

by SBARTLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delgado and Sam Todd
January 28, 2025

We just purchased our second Toyota Highlander at White's and upgraded to ghe Grand Highlander Platinum. Our Salesman, Ben Rees, was a great help and made sure he delivered the car of our dreams. We are so g More

by sandralgood
Recommend Dealer
Yes
Employees Worked With
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They got me in a timely manner. The service was done in an hour plus they fixed my passenger door edge guard no questions. More

by FLYINBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Warm welcoming and friendly. They all treat me like a VIP. They answer any questions. I have bought several cars from them and the service is excellent! More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in finance.
January 08, 2025

Everyone was professional and knowledgeable. I feel like I can trust the folks that work there!!! Enjoyed the coffee too. More

by NEWT_TRIPLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

What “experience” are you referring to? We had a good experience with Ben Rees when buying a used 2017!Sienna and a terrible experience on the same day when getting our 2012 Sienna service More

by choskins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Fyffe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great dealership, great salesman, found my truck online, asked for pics of undercarriage and service history. After reviewing pics, I placed a deposit online and flew out with family to pick up the truck. T More

by Matman
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Guagenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
1
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