Back

White's Toyota of Lima

Lima, OH

4.6
2,485 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
Contact Dealership

3500 Elida Road

Lima, OH

45807

Directions

By Type

Showing 2,485 reviews

October 09, 2025

I purchased my car from this dealership and have driven the 60 miles back to have my car serviced because of their professionalism, communication and kindness. You are not a number; you are their number o More

by Maumee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

The Service Department stated that they did try to find the source of my complaint, but to no avail. More

by ALVASD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
September 25, 2025

Knowledge employees. They are kind and helpful. Have our second vehicle from George, and if we're in the market again will definitely work with him. More

by dlammers52
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Very friendly. They worked hard to get me in a payment I could afford without it being too painful on my budget. More

by pryec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

Got rim replaced the tire was not installed properly they ripped valve stem when installing tire on new rim. My tire went completely while driving on new rim they did except any responsibility like it was no More

by stevevickery044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Ritchie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Asher
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Terrific car buying experience. No pressure and very straightforward and honest dealer. Made the process of buying my new 4runner a delight. Colin was the best sales associate to w More

by shane.peyton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
August 30, 2025

Excellent service from start to finish! Would definitely purchase from White’s Toyota in the future! More

by sonjaperedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Grothjan
Aug 30, 2025 -

sonjaperedo responded

From start to finish, our experience at White’s Toyota was exceptional. The moment we walked through the doors, we felt welcomed and respected. Troy, our salesperson, was knowledgeable, patient, honest, and genuinely focused on helping us find the right vehicle. Troy took the time to answer every question thoroughly, and never once made us feel rushed or pressured. Josh Grothjan walked us through every option, and explained all the features clearly. Troy even followed up after the sale to make sure we were happy with our purchase. The entire team at White’s Toyota was professional and efficient, making the whole process smooth and stress-free. If you’re in the market for a new or used vehicle, we highly recommend White’s Toyota.

August 21, 2025

Overall, great experience. The service was done in an efficient and timely manner. Communication was good. More

by HUELSMAN.TJ
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Colin did a wonderful job. Josh in finance did a great job as well. Very pleased More

by jpkeeler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sayler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin smith
July 25, 2025

Josh was extremely helpful, figuring out the problem immediately, and getting it resolved in a very short time period. Thank you. More

by MCROFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...