White's Honda of Lima - Service Center

I drove in and asked them when I could get my car fixed. They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to u They said they had time that day and I could wait. I told them I can wait but I had to leave at 2pm. End the end, after 5 hours waiting, I had to use my own vacation time/PTO which I was livid about, to get my car fixed. I had gotten burned by them previously and this time was no different. I could have gotten a rental and they could take all the time they wanted but they never communicated with me on that. The service was fine but the communication was awful. The only reason why I gave this review a one-star rating for my experience was because I had to round up. More

Frustrated with service. Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeeze Long waits and service tech did not let me know that a scheduled maintenance was required. I always schedule my appointment and yet cars are “squeezed in” and I’m waiting for well over an hour for standard service appointment. I have also repeatedly corrected contact phone number and email for MY vehicle and somehow my daughter or spouse get the calls verifying appointments etc. My husband tells them every time to call me but they can’t seem to get it right. I laughed about it initially but it has become offensive! This is the 5th car I’ve bought at this dealership. My name is on the Title! More

They are prompt and have excellent mechanics. I would not take my vehicle anywhere else. I would not take my vehicle anywhere else. More

Brett and Jessica tok excellent care of my service request and poly seal. Fast, friendly, and efficient. request and poly seal. Fast, friendly, and efficient. More

Everything was fine. Service was fine. Personnel were helpful and friendly. Enjoyed reading the newspaper and drinking the coffee. Service was fine. Personnel were helpful and friendly. Enjoyed reading the newspaper and drinking the coffee. More

we are very satisfied with the service department. Our CRV was clean when they were done, and it was finished in a timely manner. Our CRV was clean when they were done, and it was finished in a timely manner. More

They provided good service on my Accord, called me with their suggestions for doing some additional work on the car. their suggestions for doing some additional work on the car. More

White’s Honda makes you feel like family. Highly recommend this team for all your vehicle needs. Highly recommend this team for all your vehicle needs. More

Got me in on short notice & was in and out within the amount of time that I needed amount of time that I needed More

Got me in on short notice & was in and out within the amount of time that I needed amount of time that I needed More