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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

April 25, 2025

White’s Toyota has always provided excellent service for my vehicle needs. I would recommend their products and services to other Toyota and Honda owners. More

by CHRISLIECHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ginter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Excellent service by both. Excellent service to repair our Acura by Brett Condon. We also purchased a 2025 Honda Odyssey from Sam Delgado who did an amazing job explaining the More

by SBARTLET
Recommend Dealer
Yes
Employees Worked With
Brett Condon and Sam Delgado
Apr 20, 2025 -

SBARTLET responded

Excellent service to repair our Acura by Brett Condon. We also purchased a 2025 Honda Odyssey from Sam Delgado who did an amazing job explaining the vehicle advantages. Brett did a great job assisting us with the vehicle service.

April 13, 2025

They gave us all of the information in the vehicle but we didn’t feel pressured. More

by pndmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

The whole dealership is easy to deal with . Grant Criblez is excellent to negotiate . We were looking for a car for our daughter living in Cincinnati. We could buy the car down there in Cincinn More

by MPATRICIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Criblez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Super friendly and knowledgeable ataff. .especially Michael Walters, but I may be a little prejudiced. More

by pevans429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoey Ludington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pseekos
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

The service department did a great job of communicating and explaining everything throughout the process. More

by BHELMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I was very pleased with the help I received from Brandon. He was knowledgeable and very willing to answer all my questions. More

by bjrm4346
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I flew in from Pelham NH White's Toyota gave me the best deal, They offered to pick me up at the hotel i stayed and bring me to the dealer, Their customer service was excellent, very transparent since the m More

by charliesautovillage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Smith
March 21, 2025

Great customer service! Nice waiting area. Easy and quick in and out. I highly recommend White Toyota Service Department. More

by LDLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

The sales manager was willing to work with me to get the deal done, and the associate who accompanied me on our test drive was very knowledgeable. My salesperson was nice enough, but very green. More

by haileymom1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Smith
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