White's Energy Motors
Gillette, WY
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10/10 would not recommend this dealership - wish I could give zero stars. They will sell you a certified pre-owned vehicle and then you discover the issues after the sale. I just found the 4th issue with th give zero stars. They will sell you a certified pre-owned vehicle and then you discover the issues after the sale. I just found the 4th issue with this vehicle and when I call Griffen Nelson at White's, I get the usual platitudes 'you didn't buy the extended warranty' and 'you signed off on the inspection checklist'. And when I finally get a copy of the inspection checklist, this latest issue was not even inspected! And one item they supposedly did inspect on the inspection checklist, I had to replace shortly after I got the vehicle. Not to mention Griffen needs to do better homework on the vehicles he sells. He didn't give me nearly enough $ to replace the cracked windshield the vehicle already had as he said the vehicle did not have rain sensing. These types of windshields are expensive due to the additional cost of to recalibrate it and the cost was more than what he gave me for the replacement. This dealership takes no responsibility and accountability for issues that should have been caught in inspecting the vehicle. Save yourself a trip and avoid this dealership. And White's, do better, be better. More
I would not recommend these people to anybody. The Portfolio warranty they give you on a used vehicle isn't worth the paper it's wrote on. I will never buy a vehicle from them again!!! The Portfolio warranty they give you on a used vehicle isn't worth the paper it's wrote on. I will never buy a vehicle from them again!!! More
The sale went good bud after I got the new keep the items I was promised and paid for have been ignored I phoned the dealership was told my sales person would give me a call it’s been over a week and nothing I was promised and paid for have been ignored I phoned the dealership was told my sales person would give me a call it’s been over a week and nothing More
I was exceptionally pleased with my new purchase from Whites Energy Motors last weekend! Jeff Garrett made the whole process a breeze! Thank you Jeff!! Whites Energy Motors last weekend! Jeff Garrett made the whole process a breeze! Thank you Jeff!! More
Pretty much what I expected from a car dealership. Marked up the price from the book value and then called it a discount by marking at the book value. There was a low fuel warning and I got the feel Marked up the price from the book value and then called it a discount by marking at the book value. There was a low fuel warning and I got the feeling it would be too much to ask to get them to fill it before I took it home. They were patient and friendly, but don't expect them to have done much to the used vehicles like simply filling fluids and checking tire pressures. The ones I looked at were clean however. Hopefully I won't have to deal with any dealerships for awhile. Its just the industry probably plus the sick feeling of having payments again. More
Had a amazing experience with them! They were very helpful and willing to go above and beyond to get me into a vehicle that fit my budget and one i liked! helpful and willing to go above and beyond to get me into a vehicle that fit my budget and one i liked! More
Dissatisfaction at its finest Spencer was an amazing person to work with. He did good by me. My problem is this...I didn't even have the vehicle I bought for a week before breaki Spencer was an amazing person to work with. He did good by me. My problem is this...I didn't even have the vehicle I bought for a week before breaking down. I let Spencer know and he talked to his boss for me (awesome job to Spencer for the time and above and beyond efforts). Got a call from his boss that said the best he could do me was the part and labor for their costs. Ultimately the issue was the alternator. Wouldn't you know that the alternator was bad when you had to put a new battery in it? Or when you put it on your diagnostics machine? So here I am a single mother and spent money out of my pocket for a car that I got to drive for 5 days and it is now broken down with no way to fix it unless I come up with $850 estimated at the least. I am speechless. More
Great service! This dealership had great service, found parts easily and in a timely manner. Would recommend to anybody who needs service right away! Very helpful an This dealership had great service, found parts easily and in a timely manner. Would recommend to anybody who needs service right away! Very helpful and friendly! More
Great Service! So friendly and helpful! Tory was so sweet and made my car purchasing experience so much easier and pain-free! I definitely recommend purchasing a car So friendly and helpful! Tory was so sweet and made my car purchasing experience so much easier and pain-free! I definitely recommend purchasing a car from her! More
review kelly was very helpful on answering questions that i was asking he is very professional.I would recommend whites energy dodge, I couldn't have asked f kelly was very helpful on answering questions that i was asking he is very professional.I would recommend whites energy dodge, I couldn't have asked for better service More