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White's Auto Mall Nissan

Hopkinsville, KY

4.8
572 Reviews

10800 Eagle Way

Hopkinsville, KY

42240

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572 Reviews of White's Auto Mall Nissan

May 10, 2026

The customer service is good. Most of everyone I have encounter are nice and helpful. Thanks More

by LAFAYEBELOVED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Battisti
May 21, 2026 -

White's Auto Mall Nissan responded

Thank you for taking the time to share your positive experience with our customer service team! We strive to provide friendly and helpful service to all our customers. Your feedback means a lot to us. Thanks for choosing our business!

May 04, 2026

Didn’t top off my fluids, placed my break pads on incorrectly and told me they were “ sunglazed “ when i went back 3 days after . Customer service is good , More

by DENAEWALKER0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown, Tony Battisti
May 01, 2026

The customer service is always stellar. A big shout out goes out to Kim Lassiter More

by DEWAYNE.BRUNSON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Lassiter
May 21, 2026 -

White's Auto Mall Nissan responded

Thank you for the kind words! It's wonderful to hear that our customer service has been stellar. We will be sure to pass along your shout out to Kim Lassiter. Our team is dedicated to providing exceptional service to our valued customers like you. Glad we could make your experience a positive one!

April 29, 2026

I saw the car I wanted it online. I called Josh and he had it all set up for me to test drive and got the application approved before I even got there to test drive it. Josh is really More

by leeannholloway1843
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Donegan
May 18, 2026 -

White's Auto Mall Nissan responded

Thank you for your amazing review! We are happy to hear that Josh provided you with such excellent service. Our team takes pride in making the car buying process easy and efficient. We appreciate your support and hope you enjoy your new car. Sincerely, Jen Marszalek Owner Loyalty Manager

April 27, 2026

Sales process was easy (not that it should have been hard, we knew what car we wanted and paid cash), but like most dealerships, their lack of follow up after the sale with promised tasks has been sub-p More

by abbymiddleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Neal Carver
May 18, 2026 -

White's Auto Mall Nissan responded

Thank you for sharing your feedback with us. We apologize for any lack of follow-up after your purchase. Please reach out to us when you are ready for your first service appointment and we will be glad to schedule it at your convenience. Sincerely, Jen Marszalek Owner Loyalty Manager

April 19, 2026

In and out great service. No waiting. Had an appointment. We will be back next time More

by VICKIE.PURCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Battisti
May 18, 2026 -

White's Auto Mall Nissan responded

Thank you for trusting us with your business and for your great review! We're so glad we were able to provide fast and efficient service for you. Looking forward to seeing you again next time!" #HappyCustomers #EfficientService Sincerely, Jen Marszalek Owner Loyalty Manager

March 28, 2026

I received Excellent customer service from everyone, and this was one of the cleanest dealerships I have ever visited. More

by ELGANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Battisti
Mar 31, 2026 -

White's Auto Mall Nissan responded

Thank you for your kind words! We take pride in providing excellent customer service and maintaining a clean dealership for our customers. We look forward to seeing you again! Sincerely, Jen Marszalek Owner Loyalty Manager

March 26, 2026

All my visits for preventative maintenance have been wonderful. Everyone is so nice and they always keep me informed. More

by mmmenser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Johnson was fabulous.
Mar 30, 2026 -

White's Auto Mall Nissan responded

Thank you for the glowing review! We are thrilled to hear that your experiences with our preventative maintenance services have been excellent. Our team always strives to provide top-notch service and keep our customers informed. We appreciate your kind words!

March 25, 2026

Went in for recall. Very polite and efficient. Highly recommend White’s Auto Mall for maintenance. More

by MELODYPSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Battisti
Mar 30, 2026 -

White's Auto Mall Nissan responded

Thank you for choosing White's Auto Mall for your recall needs! We take pride in providing excellent and efficient service to our customers. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Jen Marszalek Owner Loyalty Manager

March 24, 2026

I had a great experience getting my vehicle serviced at White’s Nissan. No pressure to buy any extras. Did buy new tires and was able to take advantage of the buy 3 get 1 free offer. Would recommend to More

by STEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark White
Mar 30, 2026 -

White's Auto Mall Nissan responded

Thank you for leaving a fantastic review! We are so glad you had a great experience with us at White's Nissan. Our team always strives to provide exceptional service without any pressure. We're thrilled you were able to take advantage of our buy 3 get 1 free offer and would be honored to service your vehicle again in the future. Thank you for recommending us to others! Sincerely, Jen Marszalek Owner Loyalty Manager

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