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White's Auto Mall CDJR - Service Center

Hopkinsville, KY

4.5
886 Reviews

886 Reviews of White's Auto Mall CDJR - Service Center

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February 07, 2025

I always receive fast and reliable service! Madeline is amazing and takes such great care! Thanks! More

by LESLIE.WELLS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline
February 07, 2025

Lauren was awesome! Keep me informed on work progress and changes. Mechanic did a super job. Thanks Rc More

by Rcarroll1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren-Service
February 07, 2025

Double charged me for labor that was done bc the mechanic failed to tell the service manager a part was a one time use More

by jeffspringer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Service representative was very helpful. Tried to go above and beyond the requirements. Able to relay information from mechanic. More

by frank.spenceiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
February 05, 2025

Lauren was extremely helpful, there were a couple of concerns that she addressed right away. Overall good experience More

by andreaugustaward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
February 03, 2025

The customer service at Whites Auto Mall is on point and Billie was very helpful in getting me checked in and out in a timely manner. More

by tchapman314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
February 03, 2025

I got an appointment with in one day. Billie was very professional and helpful. Highly recommend! More

by mlcrews82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
February 01, 2025

Getting an appointment, arriving and them taking me right in for my oil change was fast and great. More

by rebeccawadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

No one ever answers phone in service and never responds to texts or calls. Had my car for over 4 weeks More

by Cathy Castille
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren, Tim & Tony
January 27, 2025

I give Madeline my keys and she knows exactly what I need done to my vehicle. She knows who i am and she is the only service advisor I use or will use. Thank you Madeline More

by chuck.hoehn2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Breckel
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