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White's Auto Mall CDJR - Service Center

Hopkinsville, KY

4.5
886 Reviews

886 Reviews of White's Auto Mall CDJR - Service Center

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February 17, 2025

Madeline was caring and helpful, overall a great customer service professional. The fifth star would have been given if my daughter and I hadn't stood at the service bay, unrecognized until Madeline arrived. More

by SLEEPYJUBBJUBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline
February 17, 2025

Nice people and good service. Would definately recommend to friends and family. Thank you for taking good care of us. More

by PATTIKNEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The overall service experience was on pare with service at most dealerships. Watch out for the automated door on the service bay - there were other cars in there and when I pulled in as far as possible the More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

I have nothing to say. I just went in for an oil change and tire rotation. More

by saa9872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline DeJager
February 10, 2025

Everything works fine. Very Every staff is friendly and I 've got fast respond. Thanks. More

by songwaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

I enjoyed their customer service responsiviness and having a case manager assigned to my vehicle really helped understand the process. More

by pkmljhwr
Recommend Dealer
Yes
Employees Worked With
Lauren
February 09, 2025

I had a great experience with White's Auto service! My service advisor was Billie! I was able to get my vehicle in for recall work very quickly and my vehicle was ready for pickup that afternoon! Durin More

by branson.enlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billie
February 09, 2025

Every thing was fine. Everyone was great everyone was fine everything was great thank you More

by FRANCIEANGELFAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
February 08, 2025

Excellent Service, way attentive to my needs and concerns. They kept informed of the progress while waiting. More

by aichinger.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
February 07, 2025

Lifetime warranty? Expired? Why did I even pay for the warranty? Having to jump through hoops just so the same issue doesn't reoccur. Cost me $1,000 to replace the RF m More

by johnsphone76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
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