Sisk Auto Mall - Service Center

Excellent Service Received excellent service from the service department from the time I drove up for my appointment. Would recommend getting your vehicle serviced at S Received excellent service from the service department from the time I drove up for my appointment. Would recommend getting your vehicle serviced at Sisk. Price is comparable to any other service department in down. Although they were busy i was in and out quickly. More

Disappointing experience after past exceptional service We have purchased our past three vehicles from this dealership. The service we have received has been exceptional up until this past week. We have onl We have purchased our past three vehicles from this dealership. The service we have received has been exceptional up until this past week. We have only used Sisk for the service on our vehicles. Our daughter Had a service appointment on Wednesday for an oil change and tire rotation. She asked them to check her tires because her tire pressure light had been on. She had to air up her tires a few times in the last week. Our daughter has been responsible for the maintenance on her car since she was 17. Tim Jones has assisted her and made sure everything was explained to her. Unfortunately, Tim was not her advisor on Wednesday. The service advisor assisting our daughter did tell her they were unable to perform the tire rotation due to the condition of her tires. She had a nail in one tire that was unable to be repaired. The dealership told our daughter she needed four new tires. They told her she would need to call her dad. Our daughter has been responsible for the maintenance on this car for two years. She called me because she was upset. She felt she was being pressured. I called the dealership to ask if they could send me a picture of the tire that could not be repaired. I was told the car was no longer on the lift because it was being washed so they didn’t have a picture. They told me they would give our daughter an estimate and like they told her, if we ordered the tires by 3 pm, they could have them the next day. I asked if it was safe for my daughter to drive her car with the nail in the tire. I was assured it was safe. My daughter called me once she received the estimate. It was not explained to her. It did not look like the estimate I received last year when I purchased tires. I called the dealership to ask additional questions and so I could have a better idea of how much we would need to spend. I feel the advisor felt I was stupid. I was told I could shop around for the best prices. To be honest, since I started using this dealership I have never shopped around for the best price. I have always trusted them. This time, we chose to shop around. We found a better price and better customer service. My daughter took her car today for new tires and was very pleased with the experience. I feel the Sisk should have explained the estimate more to my daughter. I feel they should have given her the same excellent service they have given me. They should not have pressured her or repeatedly told her to call her dad. My husband called our salesman today and told him of our experience. He was told the service manager would give him a call. He hasn’t received a call today. We turned to our salesman because he has been absolutely wonderful to us from the beginning we came to Sisk. We do not hold this experience against him at all. We are upset with the service department. More

Wonderful Lena was super. Wow what a great employee to have in service. I own 2 new Hondas and people like Lena in service will bring me back to buy 2 more. Jus Lena was super. Wow what a great employee to have in service. I own 2 new Hondas and people like Lena in service will bring me back to buy 2 more. Just a wonderful experience. My sister just dropped her new Corvette off up the street for an oil change, and she was with me and service with Lena at Sisk was 10 times better. Thanks More

Happy Got wrangler fix by time they said they would. Tim in service kept me informed on progress of repairs. Well satisfied with service and such. Will c Got wrangler fix by time they said they would. Tim in service kept me informed on progress of repairs. Well satisfied with service and such. Will come back. More

Sisk Review Excellent dealership. Courteous employees and great service. Very nice and clean customer lounge. Bench’s our in front to sit outside if so desired. A Excellent dealership. Courteous employees and great service. Very nice and clean customer lounge. Bench’s our in front to sit outside if so desired. Always wash my car when done. More

Routine Maintenance and Recall Ricky was great!! Kept me informed throughout the entire process. Even think I found my next vehicle as well as my wife’s. Satisfied as always. Ricky was great!! Kept me informed throughout the entire process. Even think I found my next vehicle as well as my wife’s. Satisfied as always. More

Great Overall everything was great cleanest restroom I’ve seen in a long time Nice clean waiting room with water for my dog Waiting time was reasonable Overall everything was great cleanest restroom I’ve seen in a long time Nice clean waiting room with water for my dog Waiting time was reasonable Good work on my truck They washed my truck I had an oil change,tires rotated and a recall on my tailgate fixed More

Took to long They took to long on my oil change tire rotation and plug and left one of my valve stem cap off but ,David took care of everything and made it right h They took to long on my oil change tire rotation and plug and left one of my valve stem cap off but ,David took care of everything and made it right his service was appreciated. More

Service department Tim Jones in the service department is absolutely the best!! Answers all my questions. Keeps me informed. Polite courteous and professional. Enjoy wor Tim Jones in the service department is absolutely the best!! Answers all my questions. Keeps me informed. Polite courteous and professional. Enjoy working with him. More

Great service and great personnel Took the time to explain all the options for my repairs. The service department representative wasn’t only very professional he was also a person I co Took the time to explain all the options for my repairs. The service department representative wasn’t only very professional he was also a person I could talk to and he kept his answers to my questions on a level that I could understand. He was as down to earth as much as I am and did nothing to intimidate me or my lack of knowledge about my pickup’s drive train. I am more than satisfied I’m impressed and it ain’t that easy for a dealership to do. I would recommend Sisk Auto to anyone. Hands down. More