Sisk Auto Mall - Service Center

Excellent service I took my 300c which was having a stalling issue. They took it in as soon as I dropped it off and in less than 3 hours they find out what the issue wa I took my 300c which was having a stalling issue. They took it in as soon as I dropped it off and in less than 3 hours they find out what the issue was. Within a week my car was ready and completely fixed. I had an amazing experienced here. I had taken my car to the dealership up in Clarksville twice and they did nothing other than stress me out. I highly recommend having your car checked here, won’t be disappointed. More

Very poor communication effort by service department. A one hour oil change took nearly two hours because of additional recall work being performed without any effort to tell me what was going on by the s A one hour oil change took nearly two hours because of additional recall work being performed without any effort to tell me what was going on by the service representative. Poor communication with the customer sitting in the customer lounge is very unprofessional for an otherwise good service department. I know nothing will be done to reconcile this but felt it was important to share my experience with others who ask me about my experience with Sisk Auto service. More

Transmission pan leaking Tim was very prompt when I arrived and processed my vehicle for repair immediately. I chose to wait till repair was complete. My vehicle had been wash Tim was very prompt when I arrived and processed my vehicle for repair immediately. I chose to wait till repair was complete. My vehicle had been washed when I received it. Customer service was top notch, I recommend this Dealership to anyone in need of repairs. More

Services were done Friendly and professional service manager Scheduled an appointment for oil change(done), Heater issue(resolved) and issue with seat adjustment cover(not resolved initially since service manage Scheduled an appointment for oil change(done), Heater issue(resolved) and issue with seat adjustment cover(not resolved initially since service manager stated that the person who repaired it initially- (approximately 10 months ago)was not in)??? Next day issue repaired and very professional attitues. I cannot believe this part was made so cheaply and will eventually break again. You would think since it’s a Jeep brand, that all parts would be quality. I think this panel should have been recalled long ago More

Oil change wiper repair Tim Utley was very professional and did a great job. He kept us informed and followed up on our visit. He is a valuable employee. Tim Utley was very professional and did a great job. He kept us informed and followed up on our visit. He is a valuable employee. More

Great Service Dept! I was able to call in the morning, scheduled appointment when I got off work same day, so convenient, work completed quickly and friendly personnel. I was able to call in the morning, scheduled appointment when I got off work same day, so convenient, work completed quickly and friendly personnel. More

Great service department! My appointment began on time and I was out in 1 1/2 hours. Had regular maintenance done and recall work done as well. I am please with the service I r My appointment began on time and I was out in 1 1/2 hours. Had regular maintenance done and recall work done as well. I am please with the service I received. Tim was pleasant and efficient in doing his job. More

Top notch The service team, Felecia, at Sisk is friendly, respectful and helpful. The service department was fast with the work that was needed and the mechani The service team, Felecia, at Sisk is friendly, respectful and helpful. The service department was fast with the work that was needed and the mechanic, Robert, was friendly that drove my vehicle around. Definitely will be back to get more oil and tire rotations. The prices are good too. More

Very helpful and efficient. More expensive than Alaska! Our service counter rep, Monica was the bomb. Incredibly smart and efficient, she didn’t miss a trick! The work performed included scheduled mainten Our service counter rep, Monica was the bomb. Incredibly smart and efficient, she didn’t miss a trick! The work performed included scheduled maintenance on my 2013 Honda Fit Sport, an airbag replacement due to recall; oil, transmission fluids, all filters, brake fluids flush and change, wheel alignment & mount and balance of new tires (purchased separately) and a rear windshield wiper insert. I have nothing but good to say about the quality of the work performed by their Honda certified mechanic. Awesome work. The only reason they didn’t get 5 stars is because the price was stiff at over a $1000, with $785.00 of it being labor alone. Here’s a clue: go to O’Reilly’s in Hopkinsville to get all your wiper blades changed out. They’ll install them for free in 2 minutes flat, and you won’t pay $10 for labor for a certified Honda tech at the Sisk service center to do one blade on your back window. All in all, just be more careful than I was about making sure you know all the costs in advance. I’m sure mechanics deserve more than they get paid. Like I said, Monica and the Mechanic were awesome and did a great job. Just be aware the dealership charges a pretty proud price for labor at roughly over $195 an hour ($785.00 for labor performed between 8:30a appointment time and the invoice run at 12:48p). More

Great people provide great service. Very dependable and predictable. Consistent quality. Service department (Tim and the rest of the crew) personnel are just nice people to work with. Very dependable and predictable. Consistent quality. Service department (Tim and the rest of the crew) personnel are just nice people to work with. Will continue to do business with Sisk Motors. Thanks. More