Sisk Auto Mall - Service Center

Service Advisor, Roxy Trujillo provided excellent customer service and keeping me informed during my vehicle service. After service, Roxy explained all devices completed and recommendations customer service and keeping me informed during my vehicle service. After service, Roxy explained all devices completed and recommendations More

Good service Nice people great help nice place I am happy with my service and I will keep coming for my work on truck thank y’all very much Nice people great help nice place I am happy with my service and I will keep coming for my work on truck thank y’all very much More

Informative,courteous prompt Very nice and helpful. Waiting area was comfortable , clean and surprisingly quiet. Car was washed after service and Brandon explained the post inspe Very nice and helpful. Waiting area was comfortable , clean and surprisingly quiet. Car was washed after service and Brandon explained the post inspection. Experience was pleasant. More

Shifter service & Recall Ricky, you know I wasn't satisfied. And by the way I ordered the 18.00 part off line and it fixed the issue. A long way from 934.00 for a new shifte Ricky, you know I wasn't satisfied. And by the way I ordered the 18.00 part off line and it fixed the issue. A long way from 934.00 for a new shifter. Also the diagnosis charge was not right since I had everything apart and told u what was wrong with it. I also don't understand shop supply charge if u didn't do anything but look at it. It felt like due to being a female I wouldn't know the difference in the issue. I am assuming the recall got complete, no one mentioned that at all. Thanks anyway. More

Great customer service Sisk Auto Mall has great people who care about their customer. They are kind courteous and caring and make sure things are done to your satisfaction Sisk Auto Mall has great people who care about their customer. They are kind courteous and caring and make sure things are done to your satisfaction More

Good service! They were quick to get my car in, and they were very honest about what needed fixed on my car and gave me several options (with pricing) to decide fro They were quick to get my car in, and they were very honest about what needed fixed on my car and gave me several options (with pricing) to decide from. That made me feel very comfortable. I will come back to them for my cars service needs, and recommend them to others. More

Excellent Service Received excellent service from the service department from the time I drove up for my appointment. Would recommend getting your vehicle serviced at S Received excellent service from the service department from the time I drove up for my appointment. Would recommend getting your vehicle serviced at Sisk. Price is comparable to any other service department in down. Although they were busy i was in and out quickly. More

Disappointing experience after past exceptional service We have purchased our past three vehicles from this dealership. The service we have received has been exceptional up until this past week. We have onl We have purchased our past three vehicles from this dealership. The service we have received has been exceptional up until this past week. We have only used Sisk for the service on our vehicles. Our daughter Had a service appointment on Wednesday for an oil change and tire rotation. She asked them to check her tires because her tire pressure light had been on. She had to air up her tires a few times in the last week. Our daughter has been responsible for the maintenance on her car since she was 17. Tim Jones has assisted her and made sure everything was explained to her. Unfortunately, Tim was not her advisor on Wednesday. The service advisor assisting our daughter did tell her they were unable to perform the tire rotation due to the condition of her tires. She had a nail in one tire that was unable to be repaired. The dealership told our daughter she needed four new tires. They told her she would need to call her dad. Our daughter has been responsible for the maintenance on this car for two years. She called me because she was upset. She felt she was being pressured. I called the dealership to ask if they could send me a picture of the tire that could not be repaired. I was told the car was no longer on the lift because it was being washed so they didn’t have a picture. They told me they would give our daughter an estimate and like they told her, if we ordered the tires by 3 pm, they could have them the next day. I asked if it was safe for my daughter to drive her car with the nail in the tire. I was assured it was safe. My daughter called me once she received the estimate. It was not explained to her. It did not look like the estimate I received last year when I purchased tires. I called the dealership to ask additional questions and so I could have a better idea of how much we would need to spend. I feel the advisor felt I was stupid. I was told I could shop around for the best prices. To be honest, since I started using this dealership I have never shopped around for the best price. I have always trusted them. This time, we chose to shop around. We found a better price and better customer service. My daughter took her car today for new tires and was very pleased with the experience. I feel the Sisk should have explained the estimate more to my daughter. I feel they should have given her the same excellent service they have given me. They should not have pressured her or repeatedly told her to call her dad. My husband called our salesman today and told him of our experience. He was told the service manager would give him a call. He hasn’t received a call today. We turned to our salesman because he has been absolutely wonderful to us from the beginning we came to Sisk. We do not hold this experience against him at all. We are upset with the service department. More

Wonderful Lena was super. Wow what a great employee to have in service. I own 2 new Hondas and people like Lena in service will bring me back to buy 2 more. Jus Lena was super. Wow what a great employee to have in service. I own 2 new Hondas and people like Lena in service will bring me back to buy 2 more. Just a wonderful experience. My sister just dropped her new Corvette off up the street for an oil change, and she was with me and service with Lena at Sisk was 10 times better. Thanks More

Happy Got wrangler fix by time they said they would. Tim in service kept me informed on progress of repairs. Well satisfied with service and such. Will c Got wrangler fix by time they said they would. Tim in service kept me informed on progress of repairs. Well satisfied with service and such. Will come back. More