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White's Auto Mall CDJR - Service Center

Hopkinsville, KY

4.5
886 Reviews

886 Reviews of White's Auto Mall CDJR - Service Center

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March 12, 2025

Recently I had a ton of wiring done on my truck. I have to admit that the first time I met Lauren, I was not a fan. She 100% redeemed herself and was an amazing part of my repair process. She kept m More

by stefani_anguiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, service department
March 08, 2025

My car was there from Friday until Wednesday and nothing was fixed on it. I explained my problems and they still didn’t tell me what was wrong with it. They didn’t even fixed the recall. More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madeline
March 08, 2025

Billy went above and beyond to make sure my maintenance concerns were met. She even double checked after I explained some details further. More

by phillip_cantrell2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
March 08, 2025

Madeline was great in managing the repairs for my ram 1500. She worked diligently to get the issues remediated and kept my concerns at high interest! I’ll definitely bring my truck back here for future r More

by noah.newsome98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline
March 04, 2025

Everyone was understanding and a great help. I will keep them as one of my shops More

by mrs.kdavis07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline DeJader
March 04, 2025

Billie was great, took care of all my needs kept me well informed of my repair during the time it was there. I've not had a bad experience at this dealership yet. More

by jmonier73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with sales only service this visit
March 03, 2025

terrible experience. lauren and the service manager were awful to deal with. we will never take any of our vehicles here again. More

by kf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lauren
March 03, 2025

I have never had a bad experience especially since Madeline has been the only service advisor I use Thank you Madeline More

by chuck.hoehn2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Dejagger and Jonathan in sales.
March 01, 2025

Jeff and Theresa did a awesome job, listening to our needs and patient. they give great customer service. Only reason not 5 stars is due to Jim, searching for exact vehicle and found one but had w More

by Topgun
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Thereasa Rivera
February 19, 2025

Accommodated rescheduling a missed appointment. Service didn't take an inordinate amount of time. Upcoming recommendations were reasonable. More

by shockney.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lopez
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