Sisk Auto Mall - Service Center
Hopkinsville, KY
787 Reviews of Sisk Auto Mall - Service Center
The service center was prompt in getting me checked in and completed the work on scheduled, great job and completed the work on scheduled, great job More
I would recommend White's due to the great service they provide and the quality of work. provide and the quality of work. More
This was a great experience. They were able to squeeze me in between 2 oil changes to change out my 2 front tires on a friday. This was critical because I was going out of town o They were able to squeeze me in between 2 oil changes to change out my 2 front tires on a friday. This was critical because I was going out of town on Sunday. More
I scheduled for a recall in August and took my vehicle at the end of September. While there I also had them service my vehicle with its first oil change and tire rotation. They did not have the part to comp the end of September. While there I also had them service my vehicle with its first oil change and tire rotation. They did not have the part to complete the recall. Then I received my vehicle and the oil ring is pinched and my engine light came on and leaked oil on the driveway. So they took it back and kept it overnight to once again complete the recall cause the part came in and clean the engine from the oil leak. Mike Stewart was very professional and apologetic throughout the process but communication throughout the whole service department is very poor because to receive a text they are working on recall at 2:00 and then at 4 to say they don’t have the part for the recall, just doesn’t add up. They should have had the part for my recall when I scheduled it a month in advance. More
Timely service. Was kept informed of the process. Service rep very friendly and attentive. Very satisfied with the overall experience. Was kept informed of the process. Service rep very friendly and attentive. Very satisfied with the overall experience. More
Such a friendly staff. Super helpful all the way around. Wether its buying a car or just getting it serviced. I recommend them to everyone. Super helpful all the way around. Wether its buying a car or just getting it serviced. I recommend them to everyone. More
Extremely disappointed with the professionalism and honesty of this dealership. I brought my 2018 Jeep renegade in for a motor recall at the beginning of the year. They did the oil consumption inspecti honesty of this dealership. I brought my 2018 Jeep renegade in for a motor recall at the beginning of the year. They did the oil consumption inspection and originally told me that I needed a replacement motor. Then I get told that the paperwork was submitted incorrectly and needed to have a repeat inspection. This time my motor did not meet requirements and no longer needs to be replaced. I did not understand why the change occurred until I asked and was round about told that they had an employee who was forging warranty claims for the commission. I paid almost $200 for an unnecessary oil change and inspection and am now not getting a replacement motor as previously told. I originally considered trading in my Renegade for a larger car due to my family expanding but will be taking my business elsewhere after receiving the runaround. Which is a real shame because Josh is an excellent service provider and the ONLY reason I'm leaving a 2 star rather than 1. More