White's Auto Mall CDJR - Service Center
Hopkinsville, KY
886 Reviews of White's Auto Mall CDJR - Service Center
Lauren was great and really helped me out. The Jeep broke down on the Interstate at 4 in the morning. I put in a roadside request through Jeep and after sitting for 5 hours and still no tow, I The Jeep broke down on the Interstate at 4 in the morning. I put in a roadside request through Jeep and after sitting for 5 hours and still no tow, I reached out to Lauren at the dealership. We got a tow truck worked out and within 2 hours, the Jeep was finally on a truck headed to Lauren. Thank you Lauren! As far as Jeep, well they won't get any thanks from me. More
Squirrels got in the engine of our car and chewed up a lot of wiring and other things. Took it to White’s to get fixed and they ended up doing a terrible job. They ended up only replacing three wires and lot of wiring and other things. Took it to White’s to get fixed and they ended up doing a terrible job. They ended up only replacing three wires and called everything else “cosmetic” damage except it wasn’t. After still having issues we took the car to Firestone where they found that the fuel line was barely hanging on and quit frankly a real hazard to even operate, as well as other wiring that was affecting the electronic throttle body. In all it cost us another $500 to fix what the dealership missed or just ignored all together. More
Madeline , my service writer, and Chris my diesel tech were amazing I had a few visits. For some warranty issues and they treated me amazing. They hunted down the problem identified the issue and when par were amazing I had a few visits. For some warranty issues and they treated me amazing. They hunted down the problem identified the issue and when parts were not on hand, they sent a runner 100 miles out and 100 back same day to get me and my family back on the road knowing we were on vacation traveling across country. They were able to get us back on the road in time to make most of our vacation trip. More
I was in and out for a last minute service and got my suv running back to normal! running back to normal! More
Excellent service, no waiting, kept us informed during the entire process. Wouldn’t go anywhere else. the entire process. Wouldn’t go anywhere else. More
Everyone was so helpful and worked diligently to get the part needed, arranging an understanding with my warranty, and providing services at no cost to me. Lauren was very knowledgeable and provided excelle part needed, arranging an understanding with my warranty, and providing services at no cost to me. Lauren was very knowledgeable and provided excellent service. More
Did a very good and efficient job. Staff were courteous and very informative. Will return for future service. Staff were courteous and very informative. Will return for future service. More
Cool place, good device in a timely manner, service provider are friendly and extremely helpful! provider are friendly and extremely helpful! More