Sisk Auto Mall - Service Center
Hopkinsville, KY
868 Reviews of Sisk Auto Mall - Service Center
Tim made sure to document all of the necessary items that needed to be addressed for the 60,000 mile check up. He then checked the car's status and let me know he'd be checking in during the service. Upon needed to be addressed for the 60,000 mile check up. He then checked the car's status and let me know he'd be checking in during the service. Upon completion, he let me know the vehicle was complete and would come and get me when the paperwork was done. This process took awhile because he was swamped, but did connect. Everything was completed as requested. I received copies of the documentation and was escorted to a nice clean vehicle. Thank you! More
Acknowledged by Madeline as soon as I walked in. Madeline checked me in for my appointment and kept me up to date on the progress of my service. Madeline checked me in for my appointment and kept me up to date on the progress of my service. More
While the team was very welcoming and polite, the service I received was very poor. I am approaching my 3rd visit for the same issue as it has not been resolved and I can't help but feel taken advantage of b I received was very poor. I am approaching my 3rd visit for the same issue as it has not been resolved and I can't help but feel taken advantage of because I am a woman. More
I enjoyed working with this shop. The amount of effort they put into my situation was above and beyond and honestly not expected! A very sincere thank you to Tim and Tony especially! The amount of effort they put into my situation was above and beyond and honestly not expected! A very sincere thank you to Tim and Tony especially! We will be coming back if we need our truck fixed again! More
The service teal was very helpful. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. More
The vehicle was repaired quickly, I would have liked to have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status a have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status and found out what was wrong and the parts would be on that day. More
They did a amazing job fixing stuff that another dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in a timely manner. I appreciate everything they did and will be bringing it back for any future repairs. More