Sisk Auto Mall - Service Center
Hopkinsville, KY
786 Reviews of Sisk Auto Mall - Service Center
Acknowledged by Madeline as soon as I walked in. Madeline checked me in for my appointment and kept me up to date on the progress of my service. Madeline checked me in for my appointment and kept me up to date on the progress of my service. More
While the team was very welcoming and polite, the service I received was very poor. I am approaching my 3rd visit for the same issue as it has not been resolved and I can't help but feel taken advantage of b I received was very poor. I am approaching my 3rd visit for the same issue as it has not been resolved and I can't help but feel taken advantage of because I am a woman. More
I enjoyed working with this shop. The amount of effort they put into my situation was above and beyond and honestly not expected! A very sincere thank you to Tim and Tony especially! The amount of effort they put into my situation was above and beyond and honestly not expected! A very sincere thank you to Tim and Tony especially! We will be coming back if we need our truck fixed again! More
The service teal was very helpful. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. More
The vehicle was repaired quickly, I would have liked to have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status a have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status and found out what was wrong and the parts would be on that day. More
They did a amazing job fixing stuff that another dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in a timely manner. I appreciate everything they did and will be bringing it back for any future repairs. More
I've used this location for several years for both of my Challengers and my truck. I'm not sure if I'll be returning due to the ridiculous prices and lies being told to me. Telling customers lies about what Challengers and my truck. I'm not sure if I'll be returning due to the ridiculous prices and lies being told to me. Telling customers lies about what has to be removed to do work is not ok and you're not going to get away with it in todays age when the truth is a 30 second google search away. I was told it would be $700 service charge to change my spark plugs because the manifolds have to be removed to gain access to my spark plugs! Thats a straight up lie. $40 for an airfilter. $47 for a cabin air filter. $20 for a single brake light. I understand there is the labor cost included in these prices, but for someone who has bought 3 vehicles directly from this dealership, one of them being a show room floor vehicle this is out of control. If you want consumers to return, treat them like their business is valued and don't try to rip them off. Don't be part of the problem with this economy. More
My appointment was for 2:45pm, however my vehicle was not taken in for its service until an hour later. Someone with a 3:00pm appointment was seen before me. taken in for its service until an hour later. Someone with a 3:00pm appointment was seen before me. More