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White's Auto Mall CDJR - Service Center

Hopkinsville, KY

4.5
886 Reviews
Today: 7:30 AM - 5:30 PM Closed Now
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886 Reviews of White's Auto Mall CDJR - Service Center

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November 05, 2024

Exceptional ! Listened to my problem, diagnosed it, contacted extended warranty, ordered part, fixed it in a timely manner. Thank you, Madeline! More

by mark.a.atkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline
November 02, 2024

Service manager took 3 weeks to even get my warranty claim started knowing the warranty expires in I believe was about 8 weeks. After I got Jeep involved with a case number then he started but was sti More

by BILLYBOZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bastiti
November 02, 2024

Great mechanical work with the expectation of professionalism and having a honest assessment of what was going on with the truck. More

by cheese2687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Excellent service that made me feel respected and definitely cared for. Communication was on point. More

by demo71767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
November 01, 2024

Awesome experince. Appreciated the service department getting me in on a same day appointment. Thorough check in identified a software update needing completed along wi More

by shumatek101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie is the Service Department
November 01, 2024

Great! ! Professional and fast friendly service knowledgeable. I would highly recommend them to all my friends and family More

by cherea01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I took my vehicle in for vibration/shaking in the pedal/floor area. My vehicle was at the dealership for a week. I dropped the vehicle off on 10/17/2024 and picked it up on 10/24/2024. When I picked More

by hmmassey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madeline
October 26, 2024

I was exceptionally pleased with the service I received. Tim Willoughby helped to solve the problem with the air leveling system on my 2015 Ram 1500 after I spent several weeks and multiple visits to anoth More

by rpaasche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Willoughby
October 25, 2024

Madeline was very helpful, kind and generous throughout the whole process. She also explained how everything was handled More

by jorge_morales05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline
October 25, 2024

They were very kind and courteous and took very good care of my needs and concerns. More

by claudebaxter69
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billie, and the other
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