Sisk Auto Mall - Service Center

Very accommodating. Even though they were short on mechanics it took about 2 hours to change oil and service my Jeep. The service center is able to schedule my Jeep wit Even though they were short on mechanics it took about 2 hours to change oil and service my Jeep. The service center is able to schedule my Jeep with in a week to check for issues with the engine misfire. I have bought my Jeep from Whites auto mall and the service center really tries to go out of there way to accommodate me. More

it was really good. I was impressed by the service professionalism. Tim was a real good help. I was impressed by the service professionalism. Tim was a real good help. More

I believe that they went out of their way to answer any questions I had. questions I had. More

Responsive and meaningful. I am so glad Phil was able to support me and my jeep. We were vacationing in Kentucky for the weekend and had to get back to Virginia. He heard ou I am so glad Phil was able to support me and my jeep. We were vacationing in Kentucky for the weekend and had to get back to Virginia. He heard our problems and had them resolved the next day. More

The dealerships was excellent to work with and pleasant. Everyone was very friendly and helpful. Everyone was very friendly and helpful. More

Was told car would take 2hrs to complete. After 7hrs, I called and paperwork wasn’t done. I was left waiting all day without a car and my original ride to pick it up was no longer available. After 7hrs, I called and paperwork wasn’t done. I was left waiting all day without a car and my original ride to pick it up was no longer available. It’s a good thing I didn’t wait around at the service center. More

Overall the shop doesn't communicate and clearly doesn't listen to customers. Hate to be the bad guy but being without my truck for 3 days for an easy fix and it still not getting repaired is pathetic listen to customers. Hate to be the bad guy but being without my truck for 3 days for an easy fix and it still not getting repaired is pathetic More

Contacted me about the potential charges. Not pushy, and allowed to make my final decision. Definitely a big change from Sisk management. 🫡 Not pushy, and allowed to make my final decision. Definitely a big change from Sisk management. 🫡 More

Everything went well and they were able to fix my car I thank Tim helpful. thank Tim helpful. More

Believe it or not, but the dealership actually answered the phone! This means a lot to us, since we are new to the area. Our dealership in GA forced customers to leave a message and to wait for a return ca the phone! This means a lot to us, since we are new to the area. Our dealership in GA forced customers to leave a message and to wait for a return call. If we were unavailable whenever the random call came, it would then necessitate leaving another message and then waiting, yet again, for another return call. At White’s, setting up an appointment was quick, easy, and efficient. They even gave me a same-day service option! Madeline, our service advisor, was outstanding. She was friendly, communicative, and professional. Everything was transparent and open. She did not try to sell me services that I didn’t need. She emailed me a service report and printed a copy at my request. She thanked me for being a customer, and I sensed that she was wholeheartedly genuine. Because I felt valued and appreciated, I will continue to drive 35 minutes each way, especially since the dealership in my town has horrendous reviews. By the way, they reset my oil monitor and put a reminder sticker in the upper left hand corner of my windshield! (You can’t take something as simple as this for granted anymore, as many dealerships have stopped this practice.) Give White’s a chance—you won’t be disappointed! More