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Sisk Auto Mall - Service Center

Hopkinsville, KY

4.5
784 Reviews

784 Reviews of Sisk Auto Mall - Service Center

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September 30, 2024

Wonderful customer service, went out of their way to solve my problem. I will return More

by lvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim,, service manager
September 28, 2024

Great service. Kept me in the Loop of the progress Also got my truck in quickly to correct the issue. More

by Toolmantim59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim willoughby
September 27, 2024

White's Auto service today was a lot better then the last 2 services. I had a great experience with this service. More

by hfordham31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Everything was completed to my satisfaction after coming back for the second time. All employees are very nice and courteous More

by pnb1511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I Love how I'm treated there but I am not a fan of the lady in the service center. She lists the wrong vehicle every time for service and she's not very knowledgeable or polite. More

by ajpeyton2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Receptionist was great! Wish the service people would have reset my oil usage and given me the inspection report. More

by alice.lamb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Prices are entirely too high. Charging $169 per hour labor is ridiculous. I can get a battery at Auto Zone or Walmart for half what you charge. I'm sure the markup for Mopar p More

by holidayburgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Willoughby
September 17, 2024

Parts prices are ridiculous. I can buy a battery for half what you charge. The only reason I come here is for factory parts such as computer modules. Labor is ridiculous at More

by holidayburgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Willoughby
Sep 17, 2024 -

White's Auto Mall CDJR responded

Sorry to hear you feel this way. We do offer Genuine Mopar Parts and Accessories at competitive prices backed by Mopar warranty. For our service rates we are comparable to other manufacturer backed automotive service facilities as well. Additionally, we have Factory Mopar Certified Technicians whose work is also guaranteed. The hourly rates charged cover not only the technician's expertise and training but many other things like facility, equipment and special tools. I am sorry you feel the way you do, please contact a member of management if you would like to discuss this further.

September 16, 2024

Takes weeks for them to even look at a vehicle. No call no update have to force any information from them. Charge way too much as dealerships do. My vehicle has new issues after they fixed another More

by Ugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

From the moment I pulled in till I pulled out it was quality care as usual. I am always well taken care of at White’s Auto Mall and that is why I suggest them to all my friends. One of my friends who More

by revburnett67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service Dept
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