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White's Auto Mall CDJR

Hopkinsville, KY

4.6
1,037 Reviews
Welcome to White's Auto Mall Chrysler Dodge Jeep Ram. We're located in Hopkinsville, KY, and we're proud to be your source for great new Chrysler, Ram, Jeep, and Dodge vehicles. Our reputable brands are recognized for their solid engineering and great features. With an extensive range of models and body styles to choose from, our inventory could carry precisely what you want today. We also offer automotive service and genuine Mopar parts. Discover our commitment to your satisfaction today!
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4599 Fort Campbell Blvd.

Hopkinsville, KY

42240

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Showing 1,037 reviews

September 30, 2024

Wonderful customer service, went out of their way to solve my problem. I will return More

by lvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim,, service manager
September 28, 2024

Great service. Kept me in the Loop of the progress Also got my truck in quickly to correct the issue. More

by Toolmantim59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tim willoughby
September 27, 2024

Salemen was great! GM was not. Tried to change the deal after we agreed to a price. More

by That Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Ryan at the used car lot was fantastic, and Cody Brown was amazing in finance. He took the impossible and worked his magic and got me approved for a loan. I have recommended them and will always recommend More

by Helen Carrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cowely
September 27, 2024

White's Auto service today was a lot better then the last 2 services. I had a great experience with this service. More

by hfordham31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Everything was completed to my satisfaction after coming back for the second time. All employees are very nice and courteous More

by pnb1511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I Love how I'm treated there but I am not a fan of the lady in the service center. She lists the wrong vehicle every time for service and she's not very knowledgeable or polite. More

by ajpeyton2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Receptionist was great! Wish the service people would have reset my oil usage and given me the inspection report. More

by alice.lamb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Prices are entirely too high. Charging $169 per hour labor is ridiculous. I can get a battery at Auto Zone or Walmart for half what you charge. I'm sure the markup for Mopar p More

by holidayburgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Willoughby
September 17, 2024

Parts prices are ridiculous. I can buy a battery for half what you charge. The only reason I come here is for factory parts such as computer modules. Labor is ridiculous at More

by holidayburgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Willoughby
Sep 17, 2024 -

White's Auto Mall CDJR responded

Sorry to hear you feel this way. We do offer Genuine Mopar Parts and Accessories at competitive prices backed by Mopar warranty. For our service rates we are comparable to other manufacturer backed automotive service facilities as well. Additionally, we have Factory Mopar Certified Technicians whose work is also guaranteed. The hourly rates charged cover not only the technician's expertise and training but many other things like facility, equipment and special tools. I am sorry you feel the way you do, please contact a member of management if you would like to discuss this further.

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