White's Auto Mall CDJR

They made the experience very easy. There were no surprises everything went as expected. Highly recommend them. There were no surprises everything went as expected. Highly recommend them. More

I purchased a vehicle with several issues and they aren't willing to fix them even though they are a dangerous hazard to me. They agreed to fix a few things but not everything and left me holding the bag. Th willing to fix them even though they are a dangerous hazard to me. They agreed to fix a few things but not everything and left me holding the bag. The major things wrong will cost me hundreds to have fixed. They lied about having ordered my parts they agreed to fix. They assured me they had ordered them when they had not done so. They said they would be in the following week when that was a lie because when I showed up they said they needed to take pictures to order the parts. They still haven't contacted me and it's been over 2 months. Cody Brown and Ryan Cowley were great but the office manager was not nice or helpful at all. He doesn't care about customers at all. And it's funny they send me a request to review the service center when they haven't touched my vehicle at all!!!! Don't trust the used car lot because they don't care and are dishonest. More

Madeline is a great service advisor! This is my third time coming to get my vehicle serviced & she made my experience great each time. She made sure I understand everything & always kept This is my third time coming to get my vehicle serviced & she made my experience great each time. She made sure I understand everything & always kept me updated during the process. Her customer service is amazing and I will always work with her in the future for my vehicle appointments. More

Didn’t check tire pressure. Back tires only 29lbs. Had to fill on my own. Back tires only 29lbs. Had to fill on my own. More

Got a coupon for a $29. 95 oil change. Once it was done bill was $50! I understand taxes but I would have gone to my usual place for that price. Also they did not wash the ca 95 oil change. Once it was done bill was $50! I understand taxes but I would have gone to my usual place for that price. Also they did not wash the car like they have in the past and did to other customers cars while I was there. More

Every issue I have had with my vehicle has been taken care of. Staff have all been professional and patient. care of. Staff have all been professional and patient. More

Well received, fast and dedicated. I was in and out in less than 45 minutes. I was in and out in less than 45 minutes. More

I had an awesome experience! Billie was super nice and very helpful! She was efficient and answered all of my questions. Billie was super nice and very helpful! She was efficient and answered all of my questions. More

Billie was prompt, nice and very helpful. She found answers about my regular maintenance concerns because my Jeep has several flat tow miles that are not reflected on the odometer. She went She found answers about my regular maintenance concerns because my Jeep has several flat tow miles that are not reflected on the odometer. She went above and beyond speaking with the service technician about my concerns. You should consider her a great asset to your dealership! More

I would give less than one star if I could. Post sale customer service sucks. Even the sales manager lied to me. Has been three months and despite my repeated calls their promises were not kept Post sale customer service sucks. Even the sales manager lied to me. Has been three months and despite my repeated calls their promises were not kept. I am thinking of renting a bill board on their street telling customers to be ware of false promises. More