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White River Toyota - Service Center

White River Jct, VT

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933 Reviews

933 Reviews of White River Toyota - Service Center

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May 12, 2016

Love the service!! Every experience I have had at Toyota has been positive. If you are told that the service time will take an hour-that's how long it takes. Toyota emp More

by Cloud68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Sun
May 11, 2016

Great Service Overall the service appointment was great, everyone was nice and helpful. I just wish you would vacuum or wash the cars. But other than that everyth More

by markc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016

Service needs Needed warranty service when part of our exhaust system fell off. With a few small exceptions our overall experience with the service department has More

by Cheryl LaJoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2016

Service Staff Service staff very friendly and pleasant. And on a different note i was very pleased with the service coupon for oil changes for $14.99. the coupon wa More

by Bcole8190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2016

2015 Rav4 Very happy with the initial purchase experience, the car itself and all service appointments (two to date including yesterday). Will and have recomme More

by Peggy Prew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Savery
May 06, 2016

Recall service. Recall was handled very quickly and professionally. My 2010 Tundra has over 137,000 miles and just received a recall on the power window needing more More

by TruckinTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Savery
May 05, 2016

Awesome service! Nate the Service advisor was very accomodating for my Prius' first 5000 mile service. My Prius even got a complimentary bubble bath! White River Toyot More

by Patrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016

Watch 'em Dealer tried to charge us more to swap Run Flats for winter changeover. Other Local Shops laughed at this practice, and needless to say we won't b More

by Too
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember Service Managers Name.
May 20, 2016 -

White River Toyota responded

Thank you for your recent feedback. Due to our extensive past experience with the mounting and balancing of run flat tires, we have found it to take our factory trained ASE-certified technicians slightly longer to change over. We apologize for the slight increase in labor charge however due to the additional time needed to perform this service it is indeed warranted. If you would like to discuss this further, please do not hesitate to contact me. Thank you, Chris Killmer Customer Relations Manager White River Toyota

May 02, 2016

First service in WRJ I had a very pleasant experience getting my 2012 4-Runner serviced at WRJ Toyota. This was my first visit after moving up from NC and I'm happy to say More

by 4-Runner Trail Edition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2016

Very good service. The service technician was very good. In addition to a recall service, we had to replace a headlight that had been replaced at White River Toyota abo More

by fekennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Straghellini
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