White River Toyota

I have brought my car here for 10 years. I now have 214,400 miles on the car and feel safe driving it with White River Toyota servicing it. They do a great job and working with Aletia makes the experie 214,400 miles on the car and feel safe driving it with White River Toyota servicing it. They do a great job and working with Aletia makes the experience that much more pleasant. She listens to my issues and gets them taken care of. I particularly enjoy the fact that they not only do what needs to be done but also check the car for other issues, while it is there and keep me informed of what needs to be done as well as how much it will cost before they do any work on my vehicle. My car is in tip top shape due to them. This is my 4th Toyota and I would buy another one and bring it to be serviced at White River Toyota. More

I found the customer service in the Service Center very poor. They didn't seem to care, didn't remember I had made an appointment, didn't care that I had to drive for 2 hours to get there, didn't express a poor. They didn't seem to care, didn't remember I had made an appointment, didn't care that I had to drive for 2 hours to get there, didn't express any concern for the status of my car's problem - a problem which even Toyota shook its head over. One part was available - in Boston and when I called to check 24 hours later they STILL didn't know if it would be available. No loaner car. All in all, I was in quite a fix and they could have cared less. A magic sentence would have cured so much, "Gosh, it sounds like you're in a fix. Come down this afternoon at X o'clock and lets see how we can help you." Service at this dealership is not what is was. I have owned 8 Toyotas, 7 of them purchased from this dealer. I am looking at other brands now. More

I travel 500 miles a week to and from work. There has been more than one time that I have had a major issue with my car while on my way to work at 6AM. White River Toyota is close to my job and when thes been more than one time that I have had a major issue with my car while on my way to work at 6AM. White River Toyota is close to my job and when these issues came up, I just showed up at the garage "looking pitiful" in the hope that they would be able to not only fit me in without an appointment , but also get me to my job as a nurse in the next town over. Both times, I was greeted with a smile and an assurance that they could in fact fit me in at some point during their day. Of course this could Never happen on a slow day...... It happened on a Monday morning and a Friday morning, yet I was not turned away or looked at like I was a crazy person for asking for same day service. Neither of these jobs were quick or easy ones , yet this dealership was more than willing to take me in. The price for the work was more than reasonable and they even offered to pick me back up at the hospital where I work later in the day in order to get my car back. I particularly enjoy the fact that they not only do what needs to be done but also check the car for other issues, which I have not had, while it is there and keep me informed of what needs to be done as well as how much it will cost before they do any work on my vehicle. I live 50 miles from this dealership and while I have a Toyota dealer in my town, I would not hesitate to take my car to White River Toyota if it ever needed service. While my local dealer also does a good job, it is often difficult to get in for an appointment. I would highly recommend White River Toyota to anyone looking for honest, reliable service for their car. Deb Goodrich More

In 2008 we met Chris Killmer at White River Toyota when we purchased our Toyota Sienna new in 2008. We were very impressed with Chris Killmer and how well we were treated. In 2012 we returned to White Riv we purchased our Toyota Sienna new in 2008. We were very impressed with Chris Killmer and how well we were treated. In 2012 we returned to White River Toyota and worked with Chris Killmer to purchase our 2012 Toyota Tundra. Working with Chris Killmer was so easy and smooth. Chris was easy to cantact and great at following up on any questions we had. Chris Killmer is a real class act. I look forward to working with Chris Killmer on all my future Toyota purchases. Thanks Chris for the great sales experience. More

Our family has been going to White River Toyota for ages, dealing with Carl Hard and now with Eric Hard and the excellent service team. Bought quite a few cars over the years. All have been good experience dealing with Carl Hard and now with Eric Hard and the excellent service team. Bought quite a few cars over the years. All have been good experiences. The last servicing I was just about to drive out when I realized that I had not mentioned that my center console drink holder was wedged shut apparently by a credit card that somehow got stuck. Not a big deal but I really missed using the space. Literally as I was ready to drive out, I mentioned the problem to Dan. He did not say, "You will need to get that taken care of the next time you come in" nor did he blow me off as a non-problem but immediately got someone from the tech area who had to dismantle my whole gear shift and work quite doggedly to get it all torn apart and put back together. Was not charged for this service. So like the others, WRT is truly all about the customer. It is often the little things that really make the difference in choosing a dealership. More

Pete Stoddard’s White River Toyota has again raised the bar for absolute excellence in service. My wife’s car had electrical problems, and when I called to make an appointment, they said to bring it in imm bar for absolute excellence in service. My wife’s car had electrical problems, and when I called to make an appointment, they said to bring it in immediately. Pete met us personally, made sure Eric Hard (who has looked after our service needs for 20 years) was involved, and even got TJ, the incredible expert they turn to with the most impossible puzzles, to head the team that would diagnose and fix the vehicle. Despite coming in at the end of the day, there was no sense of rush, only one of concern for us – they even asked if we needed a loaner vehicle! White River’s motto of “People come first” is not only believed, it is firmly followed. Customers are treated like family at this unique dealership and we cannot recommend it highly enough. More

I bought my truck new and have had all the service done at White River Toyota. It is easy to drop the truck off for service and the shuttle makes it convienent to get to work and back. at White River Toyota. It is easy to drop the truck off for service and the shuttle makes it convienent to get to work and back. More

Of the various car dealers I've had several experiences with: Ford, GM, Dodge, Acura; White River Toyota has been by far the most pleasant, competent and satisfying. Bob Nerad with: Ford, GM, Dodge, Acura; White River Toyota has been by far the most pleasant, competent and satisfying. Bob Nerad More

I purchased our van at White River Toyota and have always had it serviced there. I enjoy the friendliness and courtesy of the staff, the work is of excellent quality, cost is reasonable, and I have piece of had it serviced there. I enjoy the friendliness and courtesy of the staff, the work is of excellent quality, cost is reasonable, and I have piece of mind knowing that my vabeings oink to run great for years to come. Thank you to Dan Rock and all of the staff for their great service. More

Whiteriver Toyota is a division of Heritage Toyota. Whiteriver Toyota is a division of Heritage Toyota. Where I bought my Corolla,I work in the Whiteriver area so that is why I service here. Whiteriver Toyota is a division of Heritage Toyota. Where I bought my Corolla,I work in the Whiteriver area so that is why I service here. More