White River Subaru - Service Center

Vehicle Service Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered and ready. Dirk apologized, ordered the part and rescheduled my appointment for first thing the next day. After my Forester was repaired I was told the repair (and part) was free of charge to make up for the inconvenience. Fantastic customer service that is hard to find in today's world. Thank you! More

Great experience. I was met promptly and professionally. I had an issue that was dealt with quickly without trying to encourage me to get unneeded work. I felt I was tr I was met promptly and professionally. I had an issue that was dealt with quickly without trying to encourage me to get unneeded work. I felt I was treated with respect. More

Awesome experience! Prime Subaru of Vermont was very professional. the quote they gave me was within $50 of the actual bill!! They provided me with a courtesy car while Prime Subaru of Vermont was very professional. the quote they gave me was within $50 of the actual bill!! They provided me with a courtesy car while my car was being repaired that was a joy drive ! Dirk B. was very very helpful and a pleasure to work with. More

Only dealership I've ever trusted I can't stand dealerships and especially the service size. But Prime Subaru is the first dealership to make me feel like a customer and not just a mo I can't stand dealerships and especially the service size. But Prime Subaru is the first dealership to make me feel like a customer and not just a money ticket. They talk to you honestly and don't push you in anyway. Theyre honest, even if it means not making as much money. I live almost an hour away but I drive there anyway, because it's worth it. They're always very nice and very accommodating! More

90,000 mike servicing and VT inspection Completely satisfactory. everyone was so courteous and helpful to explain the process and billing and they loved my dog!! They even let me pick Completely satisfactory. everyone was so courteous and helpful to explain the process and billing and they loved my dog!! They even let me pick up my car a little after closing!!! More

Service Customer service was excellent. Your staff does an outstanding job with customer who want their cars repaired right. I could go to Twin City Subaru Customer service was excellent. Your staff does an outstanding job with customer who want their cars repaired right. I could go to Twin City Subaru, but they screwed me over the day I bought my car from them four years ago. Thanks, Cathy Keyes More

Super nice and accommodating! Great at the technical reasons for visit and also make you feel very special. I love going there, and I always know they take good care of my Foreste Great at the technical reasons for visit and also make you feel very special. I love going there, and I always know they take good care of my Forester. More

Easy and upfront maintenance I bought my car at another dealership in southern NH which has so far ignored my repeated calls and emails for maintenance appointments since I bought I bought my car at another dealership in southern NH which has so far ignored my repeated calls and emails for maintenance appointments since I bought my car in April. Dirk and the staff at Prime Aubary of Vermont were incredibly responsive and honest. They did my routine maintenance quickly, made my comfortable while I waited, and didn’t force any recommendations on me. I felt very taken care of and will be back. More

Stopped in on my way home My back gate stopped working so I dropped in on my way home. They took my car in and in 20 minuets the problem was fixed and for no charge. I was very My back gate stopped working so I dropped in on my way home. They took my car in and in 20 minuets the problem was fixed and for no charge. I was very happy More

Excellent customer service Brian Moore was a pleasure to work with. He explained in detail and they were able to accommodate a few extra services while I was there. I highly rec Brian Moore was a pleasure to work with. He explained in detail and they were able to accommodate a few extra services while I was there. I highly recommend having your Subaru serviced at Peime Subaru. Thank you! More