White River Subaru

Courteous, kept me informed via messages, and always pleasant to deal with. Also they were able to get my car in in a timely fashion. pleasant to deal with. Also they were able to get my car in in a timely fashion. More

Sales person was top notch Had to stand up to sales Sales person was top notch Had to stand up to sales manager Loan officer was top notch as well Dealership it’s self is well put together and wel Sales person was top notch Had to stand up to sales manager Loan officer was top notch as well Dealership it’s self is well put together and welcoming More

Friendly, consultative, and knowledgeable I’m a fan of this location. The service team was terrific and very satisfied with the work on the car. I would recommend this location. I’m a fan of this location. The service team was terrific and very satisfied with the work on the car. I would recommend this location. More

Nice overall experience. Everyone and everything was Nice overall experience. Everyone and everything was fine. The reasons for the 4 instead of the five star are: 1- takes too long to buy a car. 2- Nice overall experience. Everyone and everything was fine. The reasons for the 4 instead of the five star are: 1- takes too long to buy a car. 2- I was under the impression that remote start was included. Instead I had to buy STARLINK at the end. 3- the extra services that Volvo offers for free, oil, tire, dent, I had to pay over $40 dollars for a month at Subaru. More

Over all I was completely satisfied with my service today. The only thing that bothers me is the drop off and pick up area it's a little congested and a bit confusing. today. The only thing that bothers me is the drop off and pick up area it's a little congested and a bit confusing. More

Alexis and Todd where awesome through the whole car buying process! I really felt they had my best interests in mind and did everything they could to help make the process smooth and easy. I highly rec buying process! I really felt they had my best interests in mind and did everything they could to help make the process smooth and easy. I highly recommend coming to white river Subaru for the best car buying experience. More

Be Aware of the Service Department I have had my two Subaru's serviced at Prime in White River Junction, VT. The staff have been professional and knowledgeable and I have been pleased w I have had my two Subaru's serviced at Prime in White River Junction, VT. The staff have been professional and knowledgeable and I have been pleased with the quality of the service. However I have always felt like they were pushing more service than I needed. Every time I bring my car there for service, they provide a list of suggested repairs beyond what I feel is necessary and I think their prices are high. The detailed list of suggested service with prices is informative but beware of unneeded expenses. More

Very professional and efficient dealership. New facility is well designed. Good inventory of popular models. WRJ Subaru has a Positive culture with friendly staff. Would definitely recommend them. is well designed. Good inventory of popular models. WRJ Subaru has a Positive culture with friendly staff. Would definitely recommend them. More

I am very happy with my purchase from Prime Subaru. Danielle was efficient & knowledgeable. Her appreciation of my time limitations and careful listening to my needs in a vehicle made the deal happen Danielle was efficient & knowledgeable. Her appreciation of my time limitations and careful listening to my needs in a vehicle made the deal happen. More

The sales was handled mostly by text and email. There was a huge amount of dog hair and other dirt I the console and rear air ducts. There was only one key and no manual. I put down a deposit 24 hours in a a huge amount of dog hair and other dirt I the console and rear air ducts. There was only one key and no manual. I put down a deposit 24 hours in advance and had an appointment. It seems the car could have been ready and at least an offer to obtain a manual for me. When we arrived we were traveling on a donut on our car, as we had a flat on the way down. When we asked the service Dept for assistance so that we could travel back home in that car( we were not trading in) we were turned away. This was at 4pm on a Saturday evening and My fiancé had to travel home 75 miles on the spare with snow in the forecast. Danielle was helpful and very pleasant. She actually picked up the car early that morning from another location. I appreciate her efforts on our behalf. No one went over any systems in the car. I was given a key and sent on my way. While I was treated kindly the overall experience was less than great More