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White River Subaru

White River Junction , VT

4.8
679 Reviews

429 Sykes Mountain

White River Junction , VT

05001

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Showing 679 reviews

September 18, 2018

Service Customer service was excellent. Your staff does an outstanding job with customer who want their cars repaired right. I could go to Twin City Subaru More

by Keyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Borst is excellent at his job
Sep 18, 2018 -

White River Subaru responded

Cathy, thank you for trusting Prime Subaru Vermont to take the best care of your Subaru. Thank you for the 5 star review and compliments of our Service Team!

September 16, 2018

Branson was great, finance manager was creepy and oversexual Branson was great, negotiated deal over phone and came in to pick up. Finance manager was overly creepy, felt trapped in his office while he made o More

by bmwx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Branson
Sep 17, 2018 -

White River Subaru responded

Clearly you would like to remain anonymous in this review process and I get that. However, I would really like to talk to you to hear more about what happened at the store. Please give me a call when you can. Thanks, Sean Fitzgerald - General Sales Manager - (802) 526-9817.

September 16, 2018

Excellent experience! This dealership gave us an excellent price on the vehicle we wanted right to begin with. Branson was fantastic to deal with over email and in person. More

by Mhoague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branson Macleay
Sep 17, 2018 -

White River Subaru responded

This is a fantastic review, thank you so much! Prime Subaru Vermont strives to provide an exceptional customer experience - it's really helpful to get feedback like this to reinforce our focus. A 2 hour drive is not a small thing - we're proud you chose our dealership and hope to see you again!

September 12, 2018

Super nice and accommodating! Great at the technical reasons for visit and also make you feel very special. I love going there, and I always know they take good care of my Foreste More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk
Sep 12, 2018 -

White River Subaru responded

Nell, we are proud to know that you have complete trust in us to take care of your Forester. Thanks for being a loyal customer of Prime Subaru Vermont. We look forward to taking care of you next time. Thanks for the lovely review!

September 11, 2018

Great and prompt service Branson was very quick to address our concerns and take care of our purchase in a smooth manner. We are very happy with our purchase and would recomme More

by ktj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Macleay, Branson
Sep 12, 2018 -

White River Subaru responded

Congratulations on finding your new ride at Prime Subaru - Vermont! We're all glad to hear that Branson was able to provide a great purchase experience. We're here when you're ready for your first oil change!

September 10, 2018

Easy and upfront maintenance I bought my car at another dealership in southern NH which has so far ignored my repeated calls and emails for maintenance appointments since I bought More

by Chad Payson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Borst
Sep 10, 2018 -

White River Subaru responded

Chad, what an awesome review! Thank you for being our guest and for recognizing the effort we put in to make your visit enjoyable. We appreciate your trust in Prime Subaru Vermont to take care of your maintenance. We look forward to taking care of you next time.

September 08, 2018

Stopped in on my way home My back gate stopped working so I dropped in on my way home. They took my car in and in 20 minuets the problem was fixed and for no charge. I was very More

by Subiegirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Sep 08, 2018 -

White River Subaru responded

Thanks for the lovely review. We're always here to help so we are glad you stopped in! PS- love your author name Subiegirl!

September 08, 2018

Excellent customer service Brian Moore was a pleasure to work with. He explained in detail and they were able to accommodate a few extra services while I was there. I highly rec More

by Siriusciel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Sep 10, 2018 -

White River Subaru responded

This is such great feedback, thank you so much! The entire team at Prime Subaru Vermont loves to hear when our customers are satisfied with the work completed on your vehicle. Let us know when you need us again, we'll be here!

September 07, 2018

Will in the service department is the Best! The service department always does an excellent job taking care of my cars needs. Be it a strange sound, bump or bulb. The shuttle service is a defi More

by Llborger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Dinsmore and Skip
Sep 08, 2018 -

White River Subaru responded

We are thrilled we can make servicing your Subaru as easy as possible! Thank you for trusting Prime Subaru Vermont to take care of your vehicle. Thanks for the great compliments of Will - we think he's pretty great too and will be sure to let him know you think so as well. We look forward to seeing you next time. Thank you!

September 05, 2018

Note well: Certified Used Doesn't Include the A/C I purchased a certified used Forester from Prime in the midst of a December blizzard. When summer arrived, the A/C didn't work--only blowing hot air w More

by VTForester
Recommend Dealer
Yes
Employees Worked With
Dirk, Dave
Sep 06, 2018 -

White River Subaru responded

I am sorry that this is something that you had to deal with but I'm glad that we were able to help out. Hopefully you'll consider visiting us the next time your Forester needs service.

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