White River Subaru

Must be vigilant monitoring their service quality! If you are going to pay top dollar to have your Subaru carefully attended to, go to Subaru in Concord or Manchester, etc., This location no longer pr If you are going to pay top dollar to have your Subaru carefully attended to, go to Subaru in Concord or Manchester, etc., This location no longer prints out proof of their all-point inspections. I think thats because they are no longer doing an all-point, even though the price reflects that they still are. Case in point, even though I've stopped going there religiously, the last 2 times I've used them ( based on convenience), they missed worn brake pads, BADLY worn rotors (that I very specifically asked them to check before I left) that resulted in extra trips back for service work. Other misses include windshield washer fluid tipoff, etc., The Service Manager is super nice, but don't let that fool you, when/if the Service Consultants make you feel like you are the pain in the $#% for being persistent about quality problems. Not sure if this is related to the fact that I am a woman or not. Either way, I am done with this dealership/service center. Will make the 1-hour trip to Concord Subaru in the future. They truly do the all-point (and provide documentation reflecting that), are cheaper, and even wash your car for you, at no extra charge. More

Jennifer is fantastic! We had a fantastic experience with Jennifer. She was thorough and forthcoming throughout the deal. We handled everything by email until the final stag We had a fantastic experience with Jennifer. She was thorough and forthcoming throughout the deal. We handled everything by email until the final stages and her customer service in person was excellent as well. We had a great experience with her at the dealership. We would overall recommend this dealership. We did have a negative experience with their financing manager, who initially had a great attitude but completely shifted his demeanor once we decided not to buy any of the additional services we were offered. The transaction went from cordial to brusque and bordering on rude. Once we brought up our concern, there was improvement. Overall, our experience with Jennifer compensates for this. She gets 5+ stars in our book but I could not give a 5-star rating to the entire experience due to our negative interaction with the manager. More

Good experience First time at White River Subaru. Good service, faster than they first said. Nice waiting area. Car is going great. Had 30k service done for my Forest First time at White River Subaru. Good service, faster than they first said. Nice waiting area. Car is going great. Had 30k service done for my Forester More

Great Service! We dropped off our Subaru Outback for an oil change. The crew, as always are friendly, thorough and efficient. We don't take our car to be serviced an We dropped off our Subaru Outback for an oil change. The crew, as always are friendly, thorough and efficient. We don't take our car to be serviced anywhere but Prime Subaru. More

Service experience Excellent prompt and accommodating service. 60 k interval service for dayghter’s car. Outstanding facility and amenities. Able to work online comfo Excellent prompt and accommodating service. 60 k interval service for dayghter’s car. Outstanding facility and amenities. Able to work online comfortably while car was serviced. Sarah is amazing! More

Easy to work with The people I dealt with were friendly and helpful. It was a good experience! Would recommend from my experience to family and friends. Nice showroom The people I dealt with were friendly and helpful. It was a good experience! Would recommend from my experience to family and friends. Nice showroom More

A-one Our appointment was for Tue at 8:00, we left the car off Monday afternoon. We received a call early Tue Morning that the Service was completed. We Our appointment was for Tue at 8:00, we left the car off Monday afternoon. We received a call early Tue Morning that the Service was completed. We were surprised at how quickly service was done, Even though the service time was Tue, they started the project Mon. after we left the car off. More

Friendly, Quick and Easy Shaun in sales and Mike in finance made the whole experience effortless and pleasant, and we found the perfect pre owned car for us. The showroom was Shaun in sales and Mike in finance made the whole experience effortless and pleasant, and we found the perfect pre owned car for us. The showroom was clean and light, even the music was great. We had a great experience. More

Absolutely outstanding This dealership was great!!! My salesman shawn young was awesome and super helpful!! I would recommend this dealership to anyone!! Very friendly and c This dealership was great!!! My salesman shawn young was awesome and super helpful!! I would recommend this dealership to anyone!! Very friendly and courteous staff!! More

Fast Service Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter h Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter how we follow all directions. It was finally right for the first time in six months but now it's an hour fast! More