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White River Subaru
White River Junction , VT
692 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 692 reviews
September 17, 2019
Good deal but watch out Bought a used Outback in pretty nice shape with low miles for a good price and a fair value on our trade-in after visiting several other area dealersh Bought a used Outback in pretty nice shape with low miles for a good price and a fair value on our trade-in after visiting several other area dealerships. We worked with Lester as our salesman and highly recommend him: kind, friendly, low key, straightforward. Scott, the sales manager, is our single complaint. When all was signed and it was time to go, there turned out to be only one key. When we approached him, he said among other things, sorry, we aren’t making enough money on the car, and it will cost you as much as it costs me. Which doesn’t make sense at any rate, but I told him that wasn’t very nice when we weren’t even off the lot. Then he said, well, Lester and I will buy one for you. I don’t care how he looks at it, but it was terrible form to put it on his salesman as if he had anything to do with it. Anyway, Lester made the p.o. and appointment for us then and there, and when I returned, the service dept followed through on it with no problem and were quick and friendly to boot. When we were making the deal, Scott also made a verbal commitment to deal personally on our behalf with Subaru corporate to try to fix a (hopefully cosmetic) problem with the touch screen since he thought, he said, that it could still be covered under warranty. I don’t expect him to follow up on that in light of his hesitancy to provide the key, but it remains to be seen and would be great if he did. So all’s well that ends well, and we do love the car and the deal we got and really did appreciate all of the service with the exception mentioned. More
by thelma
Employees Worked With
Lester Goldberg, Scott Klarke
September 08, 2019
Great interaction with everyone Great job by Cory and all we met. Cory showed us all the features available and spent a good deal of time finding us the right vehicle Great job by Cory and all we met. Cory showed us all the features available and spent a good deal of time finding us the right vehicle More
by Paula
Employees Worked With
Cory
August 16, 2019
Eyesight Replacement Because the Eyesight system failed just beyond the warranty creating a safety issue and because the replacement, which the service dept. had never don Because the Eyesight system failed just beyond the warranty creating a safety issue and because the replacement, which the service dept. had never done before would be very expensive, White River and Subaru picked up the tab. It took a long time and several trips, but I expected that. It was handled well. This would be a 5 and not a 4 if communications back and forth had been better. More
by Local
Employees Worked With
Dirk was excellent.
August 12, 2019
Forrester Check Up Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us and I am sure many others.. More
by Forrester owner
Employees Worked With
Steven
July 19, 2019
Love my Subaru and my Subaru dealer! I like that I have one place to go for everything I need. Super close to home and great people too. and my Subaru dealer! I like that I have one place to go for everything I need. Super close to home and great people too. More
by Bears54u
Employees Worked With
Jeremy and Leah
July 10, 2019
Routine service Scheduling was easy. Reminder was helpful. Tech was friendly and competent. Wait time was minimal. The waiting area was clean and comfortable.very hap Scheduling was easy. Reminder was helpful. Tech was friendly and competent. Wait time was minimal. The waiting area was clean and comfortable.very happy with service More
by Sunapee
Employees Worked With
Service tech
July 09, 2019
Brake fix Fast reliable service. Great pick up and drop off service. Trustworthy service department Fixed my brakes and told me about problems to look for i Fast reliable service. Great pick up and drop off service. Trustworthy service department Fixed my brakes and told me about problems to look for in the future. More
by Jrl
Employees Worked With
Will Dinsmore
June 13, 2019
Leasing a car The salesman Todd, was nice. Low pressure. I did not like the finance guy, just a personality difference. Dealership is new. Looks organized. The The salesman Todd, was nice. Low pressure. I did not like the finance guy, just a personality difference. Dealership is new. Looks organized. The exit coming out of the driveway from sales is a little weird. More
by Kapc
Employees Worked With
Toss, Ben
June 10, 2019
CAR WASH I will not go back to this dealership until they offer to wash the car after service as do the 3 other dealerships we use for service...This may sound I will not go back to this dealership until they offer to wash the car after service as do the 3 other dealerships we use for service...This may sound silly but it is a great service and sales tool It may even determine where we buy our next Subaru! Why send out a vehicle that is not a thing to behold?!!? More
by Wash car
Employees Worked With
Dave.....great guy!
May 27, 2019
Great experience It was my first experience with White River Subaru and it was a very positive one. Both the salesperson and business manager were very professional an It was my first experience with White River Subaru and it was a very positive one. Both the salesperson and business manager were very professional and knowledgeable. I never felt pressured to purchase something I didn't really want and also felt I was provided with enough information to make my own choice. I left feeling good about the deal I received, the process and the service. I am very excited about my new Outback and love driving it around. More
by Nicole B
Employees Worked With
Cory Parton, Mike Burnett
