White River Subaru
White River Junction , VT
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Forrester Check Up Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us and I am sure many others.. More
Love my Subaru and my Subaru dealer! I like that I have one place to go for everything I need. Super close to home and great people too. and my Subaru dealer! I like that I have one place to go for everything I need. Super close to home and great people too. More
Routine service Scheduling was easy. Reminder was helpful. Tech was friendly and competent. Wait time was minimal. The waiting area was clean and comfortable.very hap Scheduling was easy. Reminder was helpful. Tech was friendly and competent. Wait time was minimal. The waiting area was clean and comfortable.very happy with service More
Brake fix Fast reliable service. Great pick up and drop off service. Trustworthy service department Fixed my brakes and told me about problems to look for i Fast reliable service. Great pick up and drop off service. Trustworthy service department Fixed my brakes and told me about problems to look for in the future. More
Leasing a car The salesman Todd, was nice. Low pressure. I did not like the finance guy, just a personality difference. Dealership is new. Looks organized. The The salesman Todd, was nice. Low pressure. I did not like the finance guy, just a personality difference. Dealership is new. Looks organized. The exit coming out of the driveway from sales is a little weird. More
CAR WASH I will not go back to this dealership until they offer to wash the car after service as do the 3 other dealerships we use for service...This may sound I will not go back to this dealership until they offer to wash the car after service as do the 3 other dealerships we use for service...This may sound silly but it is a great service and sales tool It may even determine where we buy our next Subaru! Why send out a vehicle that is not a thing to behold?!!? More
Great experience It was my first experience with White River Subaru and it was a very positive one. Both the salesperson and business manager were very professional an It was my first experience with White River Subaru and it was a very positive one. Both the salesperson and business manager were very professional and knowledgeable. I never felt pressured to purchase something I didn't really want and also felt I was provided with enough information to make my own choice. I left feeling good about the deal I received, the process and the service. I am very excited about my new Outback and love driving it around. More
Must be vigilant monitoring their service quality! If you are going to pay top dollar to have your Subaru carefully attended to, go to Subaru in Concord or Manchester, etc., This location no longer pr If you are going to pay top dollar to have your Subaru carefully attended to, go to Subaru in Concord or Manchester, etc., This location no longer prints out proof of their all-point inspections. I think thats because they are no longer doing an all-point, even though the price reflects that they still are. Case in point, even though I've stopped going there religiously, the last 2 times I've used them ( based on convenience), they missed worn brake pads, BADLY worn rotors (that I very specifically asked them to check before I left) that resulted in extra trips back for service work. Other misses include windshield washer fluid tipoff, etc., The Service Manager is super nice, but don't let that fool you, when/if the Service Consultants make you feel like you are the pain in the $#% for being persistent about quality problems. Not sure if this is related to the fact that I am a woman or not. Either way, I am done with this dealership/service center. Will make the 1-hour trip to Concord Subaru in the future. They truly do the all-point (and provide documentation reflecting that), are cheaper, and even wash your car for you, at no extra charge. More
Jennifer is fantastic! We had a fantastic experience with Jennifer. She was thorough and forthcoming throughout the deal. We handled everything by email until the final stag We had a fantastic experience with Jennifer. She was thorough and forthcoming throughout the deal. We handled everything by email until the final stages and her customer service in person was excellent as well. We had a great experience with her at the dealership. We would overall recommend this dealership. We did have a negative experience with their financing manager, who initially had a great attitude but completely shifted his demeanor once we decided not to buy any of the additional services we were offered. The transaction went from cordial to brusque and bordering on rude. Once we brought up our concern, there was improvement. Overall, our experience with Jennifer compensates for this. She gets 5+ stars in our book but I could not give a 5-star rating to the entire experience due to our negative interaction with the manager. More
Good experience First time at White River Subaru. Good service, faster than they first said. Nice waiting area. Car is going great. Had 30k service done for my Forest First time at White River Subaru. Good service, faster than they first said. Nice waiting area. Car is going great. Had 30k service done for my Forester More