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White River Subaru

White River Junction , VT

4.8
678 Reviews

429 Sykes Mountain

White River Junction , VT

05001

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Showing 678 reviews

January 12, 2020

Prime Subaru is professional and fast. We preferred not to get our cabin air filter swapped out this time around, and they respected that. Sarah was very friendly. More

by petra.lent
Recommend Dealer
Yes
Employees Worked With
Sarah Shaw
Jan 13, 2020 -

White River Subaru responded

Thank you, Petra! We are happy to hear that you received friendly, professional service from Sarah and our White River Subaru team. We look forward to your next visit with us.

January 08, 2020

Used car purchase I drove in with little notice to look at a car I saw on your web site. I was met by Danielle who had the car quickly ready for a test drive. I usuall More

by jan.goedewaagen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Simino
Jan 09, 2020 -

White River Subaru responded

Hi Jan - It makes our day to hear that our service stood out from the typical car dealership! Thanks so much for visiting us at White River Subaru. We appreciate this feedback and look forward to working with you in the spring. Please let us know if there is anything further we can do to assist you.

January 07, 2020

Courteous, kept me informed via messages, and always pleasant to deal with. Also they were able to get my car in in a timely fashion. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Will
Jan 08, 2020 -

White River Subaru responded

Hi Nancy - This is such a great review! Thank you for coming to White River Subaru for your auto service needs. We hope to work with you in the future.

December 28, 2019

Sales person was top notch Had to stand up to sales Sales person was top notch Had to stand up to sales manager Loan officer was top notch as well Dealership it’s self is well put together and wel More

by Hunter4life1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani
Dec 30, 2019 -

White River Subaru responded

Thank you for posting about your buying experience with us at White River Subaru. We appreciate this feedback and hope you are loving your new ride! Have a wonderful week.

December 18, 2019

Friendly, consultative, and knowledgeable I’m a fan of this location. The service team was terrific and very satisfied with the work on the car. I would recommend this location. More

by can_bebo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 18, 2019 -

White River Subaru responded

Thank you for the 5-star review! We are so pleased to hear that you enjoyed working with our service team here at White River Subaru. We are looking forward to seeing you again!

December 10, 2019

Nice overall experience. Everyone and everything was Nice overall experience. Everyone and everything was fine. The reasons for the 4 instead of the five star are: 1- takes too long to buy a car. 2- More

by Hafid.sabky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Dec 11, 2019 -

White River Subaru responded

I'm happy to hear that you are satisfied with your buying experience! Customer feedback is important to us so I appreciate you sharing these details. We will take them into consideration moving forward. Thank you from all of us at White River Subaru!

December 03, 2019

Over all I was completely satisfied with my service today. The only thing that bothers me is the drop off and pick up area it's a little congested and a bit confusing. More

by Jefflindagordon
Recommend Dealer
Yes
Employees Worked With
Not sure but he was very pleasant. Great morning person. Left my papers in my car.
Dec 04, 2019 -

White River Subaru responded

Thank you for your feedback! We are reviewing options on how to improve the pick-up process and clear up the congestion. Thank you for the kind words!

December 02, 2019

Alexis and Todd where awesome through the whole car buying process! I really felt they had my best interests in mind and did everything they could to help make the process smooth and easy. I highly rec More

by Bnickerson706
Recommend Dealer
Yes
Employees Worked With
Alexis, Todd
Dec 03, 2019 -

White River Subaru responded

Thank you for the great review of Alexis and Todd! We are so glad that they made it easy for you to get into your new ride. All of us at White River Subaru are grateful for your business and hope to see you again for your first oil change.

November 23, 2019

Be Aware of the Service Department I have had my two Subaru's serviced at Prime in White River Junction, VT. The staff have been professional and knowledgeable and I have been pleased w More

by VTAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
Dec 04, 2019 -

White River Subaru responded

While I'm glad to hear that you have received professional service from our team, I do apologize if you feel our suggestions have been unnecessary. We strive to deliver the best care to our guests and their vehicles and I would be happy to discuss what happened during your visits in further detail. Don't hesitate to give me a call. Thank you, Brian Moore - Service Manager - (802) 526-9810

November 19, 2019

Very professional and efficient dealership. New facility is well designed. Good inventory of popular models. WRJ Subaru has a Positive culture with friendly staff. Would definitely recommend them. More

by jillmorton65
Recommend Dealer
Yes
Employees Worked With
Branson McLeay and Justin Ciccarelli.
Nov 19, 2019 -

White River Subaru responded

We are delighted to earn your recommendation! Thank you so much for the kind words about our facilities and team. We look forward to our continued relationship at White River Subaru.

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