White River Subaru
White River Junction , VT
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I went to Subaru to look for a potential lease in 3 months when my current lease expired. The salesman pressured me to sign a new lease that day and said they would pay the 3 months of the other lease months when my current lease expired. The salesman pressured me to sign a new lease that day and said they would pay the 3 months of the other lease on my other car and return the other car. When I got home with the new Subaru I found they had added the 3 months payment to the Subaru sticker price on which the lease was based. And they failed to return my other car as promised resulting in my being charged for 3 months of the other lease. They failed to return email and phone messages for over a month until they finally replied and returned the other car. Do not lease a car from this dealership! More
William from White River Subaru service dept. is friendly, knowledgeable, and very helpful. It is worth the trip from NH for the excellent service! JAB friendly, knowledgeable, and very helpful. It is worth the trip from NH for the excellent service! JAB More
The last time my tires were serviced, the tires were The last time my tires were serviced, the tires were mounted backwards. This time when I went back to have my winter tires remounted, I sat for two The last time my tires were serviced, the tires were mounted backwards. This time when I went back to have my winter tires remounted, I sat for two hours and they told me one of my replacement tires were never ordered. I have not heard from the service team. On how this will be rectified, even after reaching out to Subaru Corporate. More
I dont get routine service here but have brought my '19 impreza in for 2 recalls and an remote starter programming. All 3 times had excellent service. Friendly staff and atmosphere too. impreza in for 2 recalls and an remote starter programming. All 3 times had excellent service. Friendly staff and atmosphere too. More
My wife and I had a real positive experience buying our used Outback this past weekend. We found the salesman, Luke to be very professional and was able to answer all our many questions. We enjoyed also w used Outback this past weekend. We found the salesman, Luke to be very professional and was able to answer all our many questions. We enjoyed also working with the business manager, Alexis, who was to the point and very courteous with us. Thanks the Martins More
The team was friendly, efficient, and thorough. They kept the process of buying a vehicle, even with adverse conditions regarding covid 19, a safe and pleasurable experience. kept the process of buying a vehicle, even with adverse conditions regarding covid 19, a safe and pleasurable experience. More
Outstanding Service In the throws of COVID19 Prime Subaru of Vermont got right on it to service my vehicle. They sent a flatbed. To pick up my car at my home. They took In the throws of COVID19 Prime Subaru of Vermont got right on it to service my vehicle. They sent a flatbed. To pick up my car at my home. They took to Prime Subaru in WRJ VT where it got awesome care. Then they brought it back to my house, disinfected all touch spots and the driver as very polite. More
Recall replacement. Had a recall on my Forrester done and all went well. A little inconvenient having to make two trips as the waiting room was not open, but I understan Had a recall on my Forrester done and all went well. A little inconvenient having to make two trips as the waiting room was not open, but I understand the reason. Good efficient service. More