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White River Subaru

White River Junction , VT

4.8
678 Reviews

429 Sykes Mountain

White River Junction , VT

05001

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Showing 678 reviews

November 24, 2020

I went to Subaru to look for a potential lease in 3 months when my current lease expired. The salesman pressured me to sign a new lease that day and said they would pay the 3 months of the other lease More

by Edsel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Cummings, Chris Konovalchik, Sean Fitzgerald
Nov 24, 2020 -

White River Subaru responded

Hi Edsel - we run our business to be transparent with guests so I am surprised to see this feedback. This sounds like a frustrating situation and I would like to step in here to try to better understand what occurred. I won't be able to reach you without a last name so would you please consider giving me a call? Thank you, Sean Fitzgerald - General Sales Manager - (802) 526-9817

November 14, 2020

William from White River Subaru service dept. is friendly, knowledgeable, and very helpful. It is worth the trip from NH for the excellent service! JAB More

by JAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William in service dept.
Nov 16, 2020 -

White River Subaru responded

Thank you for reviewing White River Subaru and for giving a shout out to William. We look forward to taking care of you, and your vehicle, next time!

November 10, 2020

The last time my tires were serviced, the tires were The last time my tires were serviced, the tires were mounted backwards. This time when I went back to have my winter tires remounted, I sat for two More

by MNM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Nov 10, 2020 -

White River Subaru responded

I am sorry to hear that you had such a frustrating experience. We strive to deliver efficient and high-quality service, and it is never our intention to inconvenience a customer. I would also like to apologize that my team has not gotten back to you about the state of your tires. I assure you that I will look into this situation immediately, and while I will not be able to gather your contact information from this review, I will be available to take your call. Thank you and please reach out at your earliest convenience, Brian Moore - Service Manager - (802) 526-9810

July 08, 2020

Just traded a 2020 RAV4 for a forester. Second Subaru in 3 months from Todd, He outdid himself, best salesman I have found! Highly recommended! More

by lmr1019
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 08, 2020 -

White River Subaru responded

Thank you for doing business with the White River Subaru team. I am thrilled to hear that Todd went above and beyond to help you trade in your Toyota RAV-4 for the perfect Subaru Forester! We're grateful to have your business and look forward to working with you next time.

June 19, 2020

I dont get routine service here but have brought my '19 impreza in for 2 recalls and an remote starter programming. All 3 times had excellent service. Friendly staff and atmosphere too. More

by SniperKelso73
Recommend Dealer
Yes
Employees Worked With
Dirk, Will ?
Jun 22, 2020 -

White River Subaru responded

Thank you for trusting the White River Subaru team with your 2019 Subaru Impreza. We're dedicated to taking excellent care of customers, and their vehicles!

May 20, 2020

My wife and I had a real positive experience buying our used Outback this past weekend. We found the salesman, Luke to be very professional and was able to answer all our many questions. We enjoyed also w More

by Hermando
Recommend Dealer
Yes
Employees Worked With
Luke Tancreti-Alexis Secore
May 21, 2020 -

White River Subaru responded

Thank you so much for the review! It was our pleasure to work with you and your wife here at White River Subaru, and we couldn't be happier to hear that Luke and Alexis took good care of you. Enjoy your Subaru Outback!

May 18, 2020

The team was friendly, efficient, and thorough. They kept the process of buying a vehicle, even with adverse conditions regarding covid 19, a safe and pleasurable experience. More

by llmillikan
Recommend Dealer
Yes
Employees Worked With
Todd Cummings
May 18, 2020 -

White River Subaru responded

Thank you for taking the time to share your feedback with us! We are grateful that we got the opportunity to work with you here at White River Subaru and we wish you many happy miles in your new vehicle. Safe driving!

April 19, 2020

Outstanding Service In the throws of COVID19 Prime Subaru of Vermont got right on it to service my vehicle. They sent a flatbed. To pick up my car at my home. They took More

by BRANDT.DENNISTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELHARDT, JEREMY LIC# 9165
Apr 20, 2020 -

White River Subaru responded

Thank you so much for sharing this wonderful feedback! We are so glad that you had a positive experience with our team and received five-star service. Safe driving from all of us here at White River Subaru!

April 17, 2020

Didn’t work out—had a 10am appointment-got there at 9:30 —at 11:30 car was still sitting outside. I left as to More

by Lindabunker198
Recommend Dealer
No
Employees Worked With
None
May 07, 2020 -

White River Subaru responded

We certainly expect better than 2-star service here. I'd like to get some more details about what caused the delay - would you consider giving me a call? Thank you, Brian Moore - Service Manager - (802) 526-9810

April 13, 2020

Recall replacement. Had a recall on my Forrester done and all went well. A little inconvenient having to make two trips as the waiting room was not open, but I understan More

by wishart07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
Apr 13, 2020 -

White River Subaru responded

Thank you for taking the time to leave White River Subaru a review. We are thrilled to hear that our team worked hard to get you back on the road in your Subaru Forester- safe travels!

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