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White River Subaru

White River Junction , VT

4.8
678 Reviews

429 Sykes Mountain

White River Junction , VT

05001

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Showing 678 reviews

August 19, 2021

My vehicle was serviced without my consent before diagnostic testing was performed. The service manager, Brian Moore and his team do not practice top-not customer service. More

by kel802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Moore
Aug 27, 2021 -

White River Subaru responded

This review is very concerning to receive. We strive to deliver a communicative and transparent service experience, and I am sorry to hear that my team missed the mark. I assure you that I will look into your situation so we can prevent this mixup from happening in the future. Lastly, I would appreciate the chance to speak with you to see that this feedback has been fully addressed. If you are willing to discuss this, please don't hesitate to give me a call. Thank you, David McCleary - Service Manager - (802) 526-9810

August 17, 2021

My sales experience with Nick Lowe was efficient, thorough and completed in a timely fashion. He was easy to reach and communicate with throughout the sales process and had all information ready to p More

by signetsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lowe, Justin C
Aug 17, 2021 -

White River Subaru responded

Thank you for taking the time to share, Angela! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Nick and the White River Subaru team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

August 16, 2021

I drove up from Annapolis Maryland on Saturday and my check engine light came on. Nick and one of the service technicians hooked my Subaru up to the computer and told me it was safe to drive. Brought it More

by grandpaharveydennenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 17, 2021 -

White River Subaru responded

Thank you for letting us know what your experience with the White River Subaru team was like! We are so thrilled Nick and the team was able to address your concerns and make sure your vehicle was safe to drive. Safe travels and have a wonderful day!

August 14, 2021

I constantly get high quality service at white river Toyota More

by j_bliska
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 16, 2021 -

White River Subaru responded

Thank you for trusting White River Subaru with your business - we're glad we haven't let you down! Drive safe, and come back again next time!

August 12, 2021

Great service. Timely and very communicative staff. Needed some work done but they noted and performed a recall service as well. Would recommend them again. More

by jeremiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Aug 12, 2021 -

White River Subaru responded

Thank you for the positive feedback and recommendation, Jeremiah. All of us here at White River Subaru appreciate your kind words and support! Come back again next time!

August 11, 2021

We had a recall for our Subaru Forester and also scheduled an oil change. On time service, very professional and friendly. We were in and out in no time! More

by barbaraboyle51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Aug 11, 2021 -

White River Subaru responded

Barbara - thank you for reviewing White River Subaru! We're delighted we could make your Forester's maintenance so quick and seamless, and we hope to see you again! Safe travels!

August 10, 2021

Great, fantastic, fast, and easy to get an appointment. The staff went above and beyond. I felt really cared for and like they made it easy to get in, get out, and like my car was in great hands. More

by aaellis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Chris Konovalchik, Sean Fitzgerald
Aug 10, 2021 -

White River Subaru responded

This review is music to our ears - thank you so much! We hope to see you back at White River Subaru again down the road!

August 06, 2021

I went to White River Subaru after the much-closer Subaru dealership in St Johnsbury VT was unable to help me buy a car when I decided it was time to trade my car in. The StJ dealership had very few options, More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Baptie, Michael Phillips. Five stars to both!
Aug 09, 2021 -

White River Subaru responded

Thank you for shopping at White River Subaru and for sharing this fantastic feedback. We're thrilled to hear that Mike helped you find a vehicle that best suits your needs and we wish you safe travels!

August 04, 2021

Nick was very response to my questions and answered them sufficiently. Was able to make decisions based on info provided and felt service was adequate. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 05, 2021 -

White River Subaru responded

Chris, Thanks for taking the time to leave a review. We are glad that Nick answered all your questions!

August 01, 2021

Easy to schedule appointments. Great communication on work to be performed. Good explanation of the upcoming service needed for my vehicle. Very nice customer service waiting area. More

by Nomiann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Aug 02, 2021 -

White River Subaru responded

Thank you for the great review and for doing business here at White River Subaru! It is truly our pleasure to assist you. See you next time!

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