
White River Subaru
White River Junction , VT
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My car went in for a service appointment & alignment post winter driving with studded tires. Upon inspection, it was found that rust had interfered with the aligning and a part was needed; an expensive part winter driving with studded tires. Upon inspection, it was found that rust had interfered with the aligning and a part was needed; an expensive part & job to install it. Evan took it upon himself to make sure that my added insurance paid for the subsequent emergency and within 24 hrs, he had dealt with it all. I am so pleased and so grateful to have had the pleasure of a service person who is so dedicated and so caring that what had seemed impossible, was made a reality and seamlessly so. More
I brought my car in to remove my winter tires and mount and balance my summer tires. Also had the alignment checked after a long rough winter hear in New England. I was not surprised when they told me my c and balance my summer tires. Also had the alignment checked after a long rough winter hear in New England. I was not surprised when they told me my car did need some adjusting. Thank you Subaru of White River Junction for taking such good care of our 2021 Crosstrek. More
I had a short interaction with this dealership today and I found them to be extremely responsive and professional Their communications were timely and super friendly!! I found them to be extremely responsive and professional Their communications were timely and super friendly!! More
Great service, super flexible given I was kinda a pain in the xxx customer today. Didn’t realize my 60k tuneup was an all day affair and didn’t reserve a loaner car. Sonya arranged a car for me in moments an the xxx customer today. Didn’t realize my 60k tuneup was an all day affair and didn’t reserve a loaner car. Sonya arranged a car for me in moments and I was very grateful. At the end of the day when I was pressed for time to pick up my kids, they hustled the car through. Recommend their software add automatic closed captioning to the inspection videos, the feature is cool and helpful but with the engine running it was impossible to understand the technician. The service was expensive but they were thorough, transparent and professional. Knock wood I think I got what I paid for. More
Straight forward no nonsense sale. Staff was friendly and attentive. Lester is absolute professional and great to work with. Staff was friendly and attentive. Lester is absolute professional and great to work with. More
THIS REVIEW IS ABOUT OUR SALES PERSON PATRICK AT SUBARU- WHITE RIVER JUNCTION VT. Patrick was the best salesmen in a dealership we have worked with. He was professional, helpful, knowledgeable and enjoyabl WHITE RIVER JUNCTION VT. Patrick was the best salesmen in a dealership we have worked with. He was professional, helpful, knowledgeable and enjoyable to talk with. We felt well taken care of and would highly recommend you ask for Patrick when you walk in. Class act. The show room was very very nice, large comfortable waiting room -and friendly people their to help but not to push in any way. I recommend this dealership everyone were top notch. More
Subaru is a great brand and this dealership is first rate. A service building designed for cold environments - huge indoor garage for service checkin, ample space for waiting- with beverages - should y rate. A service building designed for cold environments - huge indoor garage for service checkin, ample space for waiting- with beverages - should you choose and loaners if the need arises. High tech communications systems keeps you informed of the status of your car during the appointment. Super friendly and attentive staff. Convenient location right off 89/91 in White River Junction - which has the cheapest gas in the region by more than .20 per gallon! Go figure! Fill up on your way in or out. More
I was visiting friends and broke down on a Sunday, I left my car at white river left a key at the drop off box and a note. They called me Monday am got me on the road, they were courteous and fair. I was luc my car at white river left a key at the drop off box and a note. They called me Monday am got me on the road, they were courteous and fair. I was lucky to have found them. More