White River Subaru

Robin was very welcoming. Shayna was most helpful in helping me understand exactly what service would be done and was kind and most considerate through the several hours of Shayna was most helpful in helping me understand exactly what service would be done and was kind and most considerate through the several hours of service. (My car was overdue for service!) I LOVED receiving the short video with the technician actually replacing the heat shield on my Forester. I did catch his name but he was also very kind and efficient. The video is such a wonderful addition from the Service Dept. Thank you Shayna et al! Mary-Jane Ogawa More

Everyone was extremely pleasant and helpful. One of the salesmen even held the door open for you as you walked in! Patrick was great to work with. He’s wise beyond his years! One of the salesmen even held the door open for you as you walked in! Patrick was great to work with. He’s wise beyond his years! More

I wasn’t in the market for a new car but Brian convinced me it was a good time! He was able to get my lease paid off and get me in a Brand New Outback! It has everything I could want and more! I’m thorou me it was a good time! He was able to get my lease paid off and get me in a Brand New Outback! It has everything I could want and more! I’m thoroughly impressed with his expertise, amazing customer service and willingness to make a deal! More

Shayna was very informative and helpful. She made leasing a car easy and less stressful. She made leasing a car easy and less stressful. More

Great customer service. Positive experience. Polite, efficient. Working with Philip was great. Looking forward to the new car. Positive experience. Polite, efficient. Working with Philip was great. Looking forward to the new car. More

We were very happy with the service we got. Nathan was exallant in explaining things to us and showing us everything we needed to know about the car. Paid attention to our questions and answere Nathan was exallant in explaining things to us and showing us everything we needed to know about the car. Paid attention to our questions and answered them all. Happy to be in the Subaru family. More

Great service office staff exceptional,helped me solve a problem by helping me get home problem by helping me get home More

I first called service on June 14th, for question on warranty work and windshield replacement. Never a return call. Went online to schedule service, only available was 4 weeks out. Was able to get warra warranty work and windshield replacement. Never a return call. Went online to schedule service, only available was 4 weeks out. Was able to get warranty work faster at another subaru dealer, but not windshield. Day before appointment, I called to make sure they knew it was windshield only,everything else was fixed. Glad I called, because there was no technician that day to service the car. They bumped me out 3 more weeks. Today I drove an hour on a work day to show up and told the tech had another car he was working on and I could use a loaner for a 5 hour service. I elected to stay and work at the dealership as I previously cancelled the loaner prior when I got rescheduled. 30 mins later, I was told the tech was unable to complete the service (again glad I didnt take loaner and spend MORE gas money). They have no 3rd reschedule date to give me. They offered no additional convienece service for my wasted time and mileage. I spoke to a service advisor who seemed bothered I was asking Amy questions, as I wanted to know what additional service packages I had purchased with the new car 10 Months ago. I was told extended warranty. And instead of saying he would find information on the additional WRS care package I bought, he told me to go find Brian to go figure it out. The customer service is very poor. Sadly no other dealerships do oem windshields with recalabration under the warranty that are closer then these guys. I will not ruin my warranty to see a windshield elsewhere outside of a suberu dealership. Sadly any additional package I bought now seems a HUGE waste of money and still driving with a full crack along my windshield for who knows how long now. Not a happy customer. More

I have never had such a tremendous experience buying a car in my life. From my first call to the dealership speaking with manager Gus and throughout the entire sale experience with Nathan. Truly a profes car in my life. From my first call to the dealership speaking with manager Gus and throughout the entire sale experience with Nathan. Truly a professional and top notch customer service experience I would recommend White River without hesitation Thank you to all Cheryl Cronin More

Very good, I’m very happy with the service I received . I would recommend them. I would recommend them. More