White Plains Honda

I’d give 0 if I could. They are disorganized, dishonest, and a nightmare to work with. There are so many local Hondas, including Yonkers Honda, that are far better than thi They are disorganized, dishonest, and a nightmare to work with. There are so many local Hondas, including Yonkers Honda, that are far better than this dealership. When I initially leased my car, I was talked into spending an extra $30/month on a tire warranty. About two years in I had a flat tire in queens. I called the dealership for guidance on how to use the warranty, as I thought it included road side assistance, and they told me my options were to pay out of pocket to get the car towed to their dealership in white plains, or drive on the donut tire (very unsafe) to the dealership, so they could take a look and assess whether or not the warranty would apply. So it was a useless warranty that is only helpful if you have a flat right outside the dealership. Even worse, when I recently switched from leasing to financing, they have made every step of the process a nightmare. After spending 4 hours in the dealership just to switch from leasing to financing (and the dealership was almost empty that day), they tried to severely jack up the price on HondaCare on my initial contract. That evening I found the HondaCare through a competitor for 3x less, so I returned to cancel HondaCare with White Plains. They said they’d honor the other dealer’s HondaCare price, and issued a new contract. However, they filed the old contract with Honda Financial Services, so now despite having a contract for significantly less per month, Honda Financial thinks I owe under the initial contract terms. When I called White Plains Honda to tell them I was concerned they filed the wrong contract, they brushed me off and said to wait until I get the bill. Of course once I got the bill it showed the wrong contract amount. Working with White Plains Honda to try to get this issue resolved has been drawn out and unorganized. I even tried emailing management to ask for help since nothing was going right, and they never bothered to respond. Save yourself the headache and go to another dealership. More

I’ve had Great service and help from both sales rep and sales manager mr.Rados sales manager mr.Rados More

Bob Mancini was a very knowledgeable and helpful salesman. I would recommend using him to a friend. salesman. I would recommend using him to a friend. More

Best ever! Theo Diallo was our sales person. He was welcoming and went above and beyond to get us the car we wanted. He came up with different options for us an Theo Diallo was our sales person. He was welcoming and went above and beyond to get us the car we wanted. He came up with different options for us and worked extremely well with us on pricing. He stayed an hour after closing time to make sure we got next day pick up. My husband and I have gone to another very big Honda dealership and got 5 cars from that dealership and we were not happy with the outcome . We came to WP Honda on a whim and this will now be where my family will come from now on. Give Theo a call, you will love him! 🤗 More

I worked with Patsy Onorino! He was simply amazing! The car I was set on getting was not available. He listened to my needs and was able to recommend the perfect car for me. At f He was simply amazing! The car I was set on getting was not available. He listened to my needs and was able to recommend the perfect car for me. At first, I was adamant on getting the car I wanted. However, Patsy was extremely patient with me and addressed all of my questions and concerns regarding the car he recommended. In the end I did get the car Patsy recommended and it is everything I wanted and more!! I highly recommend White Plains Honda- Patsy and all the other team members there were friendly, professional, and a pleasure to work with!!! More

I had an extraordinary experience leasing my new civic from White Plains Honda. Darwin and Chris were phenomenal to work with. I have never been accommodated so quickly and efficiently at a dealership in from White Plains Honda. Darwin and Chris were phenomenal to work with. I have never been accommodated so quickly and efficiently at a dealership in my life. No B.S. and straight to the punch. I highly recommend their services if you’re looking for a deal with no hassle. Also special thanks to Elvis who also took care of me for my previous lease with Honda as well. More

Jonathan was terrific! Ivan and Alex too. Very helpful and efficient. Will definitely be back Ivan and Alex too. Very helpful and efficient. Will definitely be back More

Rob is great, he was very helpful plus he offered an excellent customer service I really appreciated it excellent customer service I really appreciated it More

Got my new car here today and I can happily say that I’m beyond excited to have my new car and at a great deal. beyond excited to have my new car and at a great deal. More

Worked with Dulce and Elvis and they made the buying process smooth and pleasant and I left with a smile on my face. process smooth and pleasant and I left with a smile on my face. More