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White Plains Honda
White Plains, NY
2,140 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service.
Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests.
Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car.
Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,140 reviews
May 06, 2010
Went back to have scratch in bumper not noticed at delivery taken care of. Could not have been more pleased with the way Bob treated me. Highly recommend his professional response. delivery taken care of. Could not have been more pleased with the way Bob treated me. Highly recommend his professional response. More
by rvcollins3
Employees Worked With
Bob Mancici, Jeremy Abramson
April 28, 2010
I went to purchase a new vehicle and was very satisfied with the customer service and professionalism of the staff. From beggining to end to process was smooth and I never felt pressured or uncomfortable m with the customer service and professionalism of the staff. From beggining to end to process was smooth and I never felt pressured or uncomfortable making any decision. The salesman Jordan Rabadi was very knowledgeable of the vehicles I was interested in and answered all my questions. The manager Paul Vilca was also very pleasant to deal with and was very fair in working out a price for the 2010 Acord I purchased. Overall, I would recommend this dealer and staff to anyone purchasing a vehicle. More
by rhoyos
Employees Worked With
Jordan Rabadi and Paul Vilca, Jeremy Abramson
April 14, 2010
I shopped around for about a month before making my final decision on what car I wanted and where I wanted to buy it from. It can be very intimidating shopping for a new car especially when you don't have mu decision on what car I wanted and where I wanted to buy it from. It can be very intimidating shopping for a new car especially when you don't have much time. I leased my Honda Civic SI 2 years ago from White Plains Honda and they were very respectful of my decision making process and of the amount of time that I had to get the ball rolling. I recently visited White Plains Honda to see what my options were for exchanging my vehicle for a new Pilot and I was delighted to see the SAME 3 GENTLEMEN who assisted me with my transaction previously. This made me feel comfortable and at ease. I told Javier that I was not ready to make a decision on a new car because there were so many new Hondas to choose from. Javier took the time to explain some great features on the new Pilot and took me out on a drive too. Never did he pressure me nor make me feel uncomfortable about not purchasing a car that day. On my way out the Sales Manager Paul Vilca sincerely thanked me for coming back to the dealership and even remembered the car that I leased from White Plains Honda 2 years ago. White Plains Honda will be my only stop when the time is right and it should be your only stop too. Not only is the staff great there, the showroom looked better than the car show!!! See you guys in a few months. More
by TINTEDoutSIsedan
April 13, 2010
This was my first Honda from White Plain honda. David was great, showed me all the feathers and he helpped me get the car I wanted at a great price and I shopped around alot. I was so happy my wife brought h great, showed me all the feathers and he helpped me get the car I wanted at a great price and I shopped around alot. I was so happy my wife brought her first Honda after having American cars forever. Now she loves her car and also was very, very happy with David and all the staff that made this experience painless. In the end a happy wife is a happy life. Thanks White plains Honda Sincerely Mike and Michele More
by misterbldr
Employees Worked With
david Nausch, Jeremy Abramson
April 06, 2010
The storm we had a few weeks ago left us without a car and thrown into the car market. We were in and out of numerous car dealerships. White Plains Honda was our last stop. The old expression, they sav and thrown into the car market. We were in and out of numerous car dealerships. White Plains Honda was our last stop. The old expression, they saved the best for last, was completely true for us. Our salesperson, Jordan Rabadi, was fantastic. It is because of him that I am now driving my Honda Civic LX. He was patient, knowledgable, friendly and didn't come on too strong as some sales people can. He answered all our questions and gave us time to think before purchasing the car, which was important to us. The whole buying process went very smoothly. Kurt handled all the paper work and took the time, before we decided to purchase the car, to tell us what our estimated monthly payment would be. The day we picked up the car, he explained every piece of paper we signed. I would highly recommend White Plains Honda to anyone looking to purchase a car. The whole process, from the minute we walked through the door, until they rang the bell was a great experience. More
by girls
Employees Worked With
Jordan Rabadi
April 01, 2010
From a price, customer service and ease of transaction perspective, my lease experience with White Plains Honda (especially David Nausch) was extremely positive. I would gladly recommend this dealer to a perspective, my lease experience with White Plains Honda (especially David Nausch) was extremely positive. I would gladly recommend this dealer to a friend. I had three months left on my old lease and White Plains Honda agreed to pay that off as part of my deal. This was a major plus. More
by dbarko
Employees Worked With
David Nausch
March 11, 2010
White plains Honda was amazing everyone was pleasant and very helpful they were quick and attentive to my every need and were easily prepared to handle me and my two kids who were running around like maniac very helpful they were quick and attentive to my every need and were easily prepared to handle me and my two kids who were running around like maniacs the sales manager was excellent and there was no reason haggle because noone had given me a better price on my new Ridgeline. Not only do I highly recommend White Plains Honda i already sent 2 family members to buy their cars there A+++++ More
by Cameleon01
Employees Worked With
Jeremy abrahmson and john, Jeremy Abramson
March 10, 2010
The only better then the buying experience was the friendly and honest manner in the way I was treated. The price I was quoted was very very fair and there were no hidden add ons after I said 'ok'. Th friendly and honest manner in the way I was treated. The price I was quoted was very very fair and there were no hidden add ons after I said 'ok'. The financing arangements were clear and as advertized, no games here at all. At time of delivery the car I picked was clean & ready to go and again the time that was taken with me to explain the operation of the vehicle was exceptional. I can see why this dealer has been in business for over 20 years, they treat customers as family. I would highly recommend this dealer to one and all, and by the way the Accord Crosstour is more then even I expected,comfortable quiet luxury that is affordable and great in the snow. Thank you all at White Plains Honda. More
by hdelligatti
Employees Worked With
Paul; Megan & Lisa, Jeremy Abramson
March 10, 2010
I had an excellent experience at White Plains Honda. My sales person Jordan Rabadi was fabulous! He was very helpful and honest. I had a lot of questions about the CR-V and he was very patient with me and sales person Jordan Rabadi was fabulous! He was very helpful and honest. I had a lot of questions about the CR-V and he was very patient with me and answered all of them. After I finished my purchase Jordan sat with me in my new CR-V and showed me how everything works. I would highly recommend Jordan to someone who is interested in buying a Honda. The rest of the staff at White Plains Honda were also very nice. Customer service is definitely a strong point for them because they were all working together to make me a very happy customer. My finance manager Kurt was also very helpful. He explained all of the paperwork to me before I signed it so I knew exactly what I was signing. Everyone at White Plains Honda made me feel very comfortable, and they were all very pleasant. After my purchase was complete they rang a bell in the middle of the showroom and all cheered and congratulated me before I left. I'm very happy I chose White Plains Honda to buy my new CR-V. More
by Habibi716
Employees Worked With
Jordan Rabadi, Jeremy Abramson
March 10, 2010
This is the second vehicle I bought at this dealership - see 10/04/2008. Everything I said previously continues to be true. I contacted Walter Trusdell the Internet manager directly via email. Told Walter t see 10/04/2008. Everything I said previously continues to be true. I contacted Walter Trusdell the Internet manager directly via email. Told Walter that I was looking for a CR-V and asked for his NO HAGGLE PRICE. Boom! Within minutes Walter emailed me back with four models/trims and prices all in my color! Then asked about accessories and Walter got back to me in minutes with prices! Told Walter I would meet him the next day. I got to dealership early so I could look around. So my wife and I are looking at the CR-Vs and thats how we met Taina (who we later found out Walter had selected to be our sales person to complete the purchase!) Taina was down on her knees, on the wet pavement, working on the finishing touches on a CR-V for a customer pickup. We just started talking and her wonderful personality and her excitement and love for her job were contagious!!! One thing led to another and before you knew it we 'bonded'. When Walter arrived that is when we found out he had planned to pair us together - Walter you are now 2 for 2, you really know your customers! We continued our purchase, ordered our accessories, and left quite happ. That Tuesday I returned to pick up my car and complete the purchase. I also had to meet with 'the dreaded finance department' ! NO DREAD HERE! Gus was our finance guy who crunched the numbers, did not push options on us, and got us out the door! I can honestly say that Taina and Walter make a great team that will NOT let you down. I love the new CR-V! More
by oconn11
