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White Plains Honda
White Plains, NY
2,089 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service.
Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests.
Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car.
Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,089 reviews
December 17, 2011
I went out for a Sunday drive and came home with a certified pre-owned 2010 CRV. Keith is a real gentleman, he's honest and genuinely friendly. He changed my opinion of sales people. He helped me pick certified pre-owned 2010 CRV. Keith is a real gentleman, he's honest and genuinely friendly. He changed my opinion of sales people. He helped me pick out the CRV I was intersted in and explained to me how everything works in the CRV. I will definetly recommend White Plains Honda and especially Keith Johnson to anyone I know looking for a Honda. He also went above and beyond to make sure some scuff marks were touched up on the exterior and a panel was replaced on the interior, thanks again Keith. Also Gustavo in the finance department did a great job on securing the loan. More
by mclougs
Employees Worked With
Keith Johnson
December 16, 2011
Sandy and the rest of the staff were very friendly and professional. She worked very hard to find a vehicle that was just right for me and found a way to get the deal done when I didn't think it could. Gr professional. She worked very hard to find a vehicle that was just right for me and found a way to get the deal done when I didn't think it could. Great service and I got a great car. Thank you Sandy More
by dmw1678
Employees Worked With
Sandy Vargas, Sandy Mendoza V
December 15, 2011
Sales experience was very pleasant. Albert dealt with us in a straight-forward manner. All our questions were answered. Quality and appearance of Civic purchased was excellent. My family already owns one in a straight-forward manner. All our questions were answered. Quality and appearance of Civic purchased was excellent. My family already owns one. More
by Shark3348
Employees Worked With
Albert, Alberto Rodriguez
December 15, 2011
The dealership had me waiting for my Accord longer than the promised delivery date. It was frustrating, and a result of inventory issues due to the tsunami. It was understandable but the dealership could h the promised delivery date. It was frustrating, and a result of inventory issues due to the tsunami. It was understandable but the dealership could have done a better job explaining this and managing my expectations. However, Keith Alexander provided superlative service throughout the whole experience. He is a nice man, customer-service oriented, friendly, funny, honest and very concerned with his customers being treated fairly. Once the situation emerged, he worked pro-actively to keep in touch with me, get me information and ensure that the deliver problem got resolved as quickly and and smoothly as possible. I would recommend that anyone interested in purchasing or leasing a Honda from from this dealership insist on working with Keith Alexander. A very nice man and he'll make you his priority. More
by burnsburr
Employees Worked With
Keith Alelxander
December 15, 2011
Sandy offered great customer service. She was very helpful and friendly throughout the whole process. I will definitely recommend this dealership to my family and friends. helpful and friendly throughout the whole process. I will definitely recommend this dealership to my family and friends. More
by isisore
Employees Worked With
Sandy Vargas, Sandy Mendoza V
December 14, 2011
Keith was a great salesman to work with, very helpful both on-line, on the phone, and in person concerning all the questions we had about the vehicle we purchased. Keith was easy to deal with and a ge both on-line, on the phone, and in person concerning all the questions we had about the vehicle we purchased. Keith was easy to deal with and a genuine nice guy. This was the best dealer purchase experience we have had. Based on Keith's support for us, I would haridly recommend this dealer to anyone. Closing the deal was not a hassle nor a struggle. The people I dealt with in the business office were also very nice. Thanks White Plains Honda More
by gmcclung
Employees Worked With
Keith Johnson
December 10, 2011
sandy was very helpfully very good sales agent the problem was the finance person need to establish on a monthly pay after you established that feet every tink came to place. problem was the finance person need to establish on a monthly pay after you established that feet every tink came to place. More
by distadio56
Employees Worked With
sandy, Sandy Mendoza V
December 06, 2011
My experience at White plains Honda was a great one. Matt, Alex, and Brandi were extremely professional. They were very well organized, they new there information regarding the vehicle and, for once, I Matt, Alex, and Brandi were extremely professional. They were very well organized, they new there information regarding the vehicle and, for once, I did not feel that any bogus deal was being offered. One thing I dread most going into any car dealership is the long wait. Going into White plains honda, I was in and out with no long wait. My overall experience was the greatest. I was treated very nicely and I definitely look forward to doing business with these individuals again. Thank you SO much guys ! More
by joshshan12
Employees Worked With
Matt Adovic, Alex Vargas, Brandi Robinson
December 04, 2011
FALSE ADVERTISING !!!!! I was talked into making a 1 FALSE ADVERTISING !!!!! I was talked into making a 1 hour and 40 min drive from CT to come see a Honda Pilot that was listed for $17000. the only re FALSE ADVERTISING !!!!! I was talked into making a 1 hour and 40 min drive from CT to come see a Honda Pilot that was listed for $17000. the only reason i made the ride is because sales promised me that they would give me $2500 over the blue book value for my trade... when i got there the Pilot was not availible to be viewed because it won't start... then the used car dealership and the new car dealership began argue about one was stealing my business from the other during my test drive. at that point the very nice sales woman that i was originally dealing with was forced to hand me over to some cranky used car sales man who told me he would take me too see the car i came to see. He then drives me across town to their service yard where he can't even get the the car open cause the alarm system won't disarm. at this point 3 hrs of my sunday have been wasted.. Now we drive back to rude used car dealership where they don't even look at my car and tell me its actually worth $2000 less than what blue book value is and that i'm not eligible for the $2500 above book value, because their not gonna make enough money of the 2007 Pilot that is not even driveable... So in short i wasted 7 hours with drive time and $35 dollars in gas to be after a bunch of false promises... not the honda service i'm used too in fact i'll be buying a toyota 4runner instead. More
by jbergjohnsen
Employees Worked With
used car sales manager
December 03, 2011
Keith changed our impression of used car sales people. Friendly, honest, helpful, hard working and no nonsense. Can't say enough good things about our experience. Friendly, honest, helpful, hard working and no nonsense. Can't say enough good things about our experience. More
by jjmtrm
Employees Worked With
Keith Johnson
