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White Plains Honda
White Plains, NY
2,089 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service.
Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests.
Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car.
Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,089 reviews
May 15, 2012
The entire experience was just FANTASTIC! From the moment my brother(the “expert” I brought in) and I walked in, Alex(Salesman) was very friendly, and helpful, I was determined to be the worst customer they my brother(the “expert” I brought in) and I walked in, Alex(Salesman) was very friendly, and helpful, I was determined to be the worst customer they ever had, but failed to annoy him in any way-- even though, I had a BUT and WHY to everything he did or say. He was wonderful! Alex and Paul Vilca(General Sales Manager)asked very specific and non-invasive questions to determine what the best choice for me would be, which, I now, truly appreciate. I was more on the “saving more” and “spending less” state of mind while Alex and Paul were on the “trust me this is the right choice for you” approach, I am glad I did LISTEN, I purchased a 2012 Honda Civic EX L, with leather seats, sunroof, and navigation(THANK YOU SO MUCH PAUL!) I WAS RELUCTANT TO SPEND ON NAVIGATION( even though I get lost even following the GPS) The navigation system my new Civic has should be called “Navigation for Dummies” it just can’t get easier than that! Brandi, didn’t have to spend much time showing me how to use all the luxuries my Civic has, and that is because such luxuries are very user friendly. The team took care of my biggest concern-monthly payment-they made sure it would be within my budget and truly gave me more than what I thought that amount could buy, guys you exceeded my expectations. My little girl and I are thrilled with our new car, YES! I would highly and gladly recommend WHITE PLAINS HONDA to friends, family or complete strangers for that matter—if it means they too will have the same big smile I now have after purchasing from them. THANK YOU WHITE PLAINS HONDA all for your help, you were just FANTASTIC! Teresa(and my little girl Mya, AKA Mommy’s co-pilot) More
by tecontreras
May 15, 2012
When the car first came in, it was listed at $16,495. When I asked Bob what was the best he could do, he said $16,900. When I pointed out that was more than the sticker price, he amended it to $15,995, When I asked Bob what was the best he could do, he said $16,900. When I pointed out that was more than the sticker price, he amended it to $15,995, at which point I filled out preliminary paper work. The next day I checked your web site and the car was listed for $15,495. I called Bob and we redid the paper work at that price. Five days later I checked your site again and the price was $14,617. I called Bob and told him I wasn't paying $15,495 if it was listed for $900 less. He said he would talk to his boss and get back to me, and I bought the car for $14,617. Your office didn't have their act together, but I am not complaining since I benefited. More
by mjlofaro
Employees Worked With
May 11, 2012
Ivy is a fantastic salesperson. She is friendly, listen's to customers concerns, and knowledgeable abount the cars she sells. I would not hesitate to recommend Ivy to friends, and other business associates, to customers concerns, and knowledgeable abount the cars she sells. I would not hesitate to recommend Ivy to friends, and other business associates, who desire to purchase a Honda Vehicle. More
by Stevemsw
May 11, 2012
I am deeply disappointed by my recent experience at White Plains Honda. I purchased a used 2009 Accord which was on the lot for several months. keith Johnson worked wonders for me and I gave him a rave rev Plains Honda. I purchased a used 2009 Accord which was on the lot for several months. keith Johnson worked wonders for me and I gave him a rave review in February. I have to say I love this car and I've been very happy with it up until May 2nd...so happy that I put almost 5k miles on it in just a few months! While driving the car, my wife called me to tell the check engine light came on along with two other lights. She immediately came home withe car and I saw it was running very rough. We parked it in the driveway and do to some work constraints, I was unable to take it in for service until May 2nd. I have to say Anthony Valentine was very friendly when I first sat down with him. Unfortunately, that would be the last time I saw his friendly side. He indicated that I had put on quite a bit of mileage so it would be a good idea to get some service. I agreed and paid $220. I believe that's where things failed. Instead of troubleshooting and fixing the warning light issue, they simply reset the computer, took my money and sent me on my way. I had to track Anthony down to ask him to explain to me what work was performed. The lights came back on on 5/4 (the day after I picked up the car) and I took it back on 5/5 Anthony was curt and not as polite as he was on Thursday. I told him we have to same problem to which he said that he couldn't get to it till Monday. What choice did I have but to leave it. On Monday, he called and said a part would be ordered, and I should have the car back Tuesday. I left work early Tuesday to pick up the car, again I had to track Anthony down to ask him what work was performed. I laughed and said I know you're nice, but I hope not to have to see you again too soon. Boy was I wrong. On my way to work the next day, here come the lights and here's the engine running rough again. I call to speak with Anthony and tell him I'm on my way. Surprisingly, I kept my cool and Anthony was as curt to me as ever. By the time I arrived there, I was upset, but never lost my cool. Again, we went through the process of what's wrong. The best part of the trip there that day was the ride home and the great conversation with the shuttle driver. When I got home I called Honda's customer support line where I opened an incident with them. They indicated they will call the dealership and work with them to solve the problem. I picked up the car today after they changed the ECM and hopefully all is well, I guess we'll find out tomorrow. Needless to say I am done with White Plains Honda service. I think Keith is wonderful and so is Jerzey, I just wish their follow-up and follow-through skills after the sale would be better. More
by me1smith
May 08, 2012
My purchase expierence at White Plains Honda was unbelievable. I walked into the dealership just shopping for a price and was blown away by two of the most professional sales people that I have ever unbelievable. I walked into the dealership just shopping for a price and was blown away by two of the most professional sales people that I have ever meet. Not only was Chasther beautiful, she was courteous, knowledgable and patient. Chasther and Alex are without a doubt a asset to White Plains Honda. Job Well Done!!!!!!! More
by capjac42
May 08, 2012
my experience with white plains honda was amazing!!!! I had previosly dealt with a Honda dealer in another area and felt like I was ripped off so i decided to go to White Plains Honda and trade my car for had previosly dealt with a Honda dealer in another area and felt like I was ripped off so i decided to go to White Plains Honda and trade my car for a new one & im so happy I did that! Chaster was amazing and her work was very professional, she was very honest & at the end of my deal I wasn't hit with unwanted surprises. Her help with selecting my car was exceptional & I truly recommend everyone that goes to this honda dealer to do buisness with her because you wont regret it. You will feel at home & comfortable and she definatley helps get what you are looking for! Thank You Chaster & the whole White Plains Honda team!! More
by lisselogarcia1
May 08, 2012
I purchased a used Honda CRV from this dealership last week. I worked with salesman Keith Johnson. He was the most professional, informative and kind saleman I have ever had the pleasure of working with. week. I worked with salesman Keith Johnson. He was the most professional, informative and kind saleman I have ever had the pleasure of working with. Who ever thinks a car buying experience isn't pleasurable has not worked with Keith. From the very start there was no pushiness or hardcore saleman tactics. He listened to my needs and showed me exactly what I was looking for. He and the finance manager Jerzy went out of their way to make the purchase go as easy as possible. I would recommend this dealership and Keith to anyone looking for a great deal and great experience. Thank you Keith! More
by Jan A
May 08, 2012
First off I would like to say she was a magnificent sales consultant. The hospitality I received was amazing, and so often she would offer a beverage, and her attitude is very respectful and made me feel rig consultant. The hospitality I received was amazing, and so often she would offer a beverage, and her attitude is very respectful and made me feel right at home. She was very friendly and provided great customer service. She explained in detail what the SUV has to offer. She was so convincing that the SUV was such a good fit for me, what do you know I walked out of the dealership with the car. The price was very reasonable and I must say I had the car for three days now and I love it, everything she said I would love about it, I did. I am a very satisfied customer and would continue to do my business with White Plains Honda and the reason for that is because of my sales consultant. My overall experience was excellent. More
by tonygucci
May 06, 2012
I have bought not one but three car from this dealer .thanks to Ivy shes a friendly person makes you feel comfortable and makes sure you love your new car thats why I'll go back and buy my next car with .thanks to Ivy shes a friendly person makes you feel comfortable and makes sure you love your new car thats why I'll go back and buy my next car with her again. More
by hecboogie
May 04, 2012
I want to start off by thanking Keith Johnson for his professionalism. He is a great sales consultant. Mr. Johnson explained the sale process and maintained communication with me while the sale was bein professionalism. He is a great sales consultant. Mr. Johnson explained the sale process and maintained communication with me while the sale was being finalized. Before I drove the vehicle of the lot, he explained every components for the vehicle I purchased ( 2010 Honda Civic). I felt as if I knew Keith for a long time just in that short period. Because my experience at White Plains Honda with Keith Johnson was a great, I will definitely recommend my families and friends to White Plains Honda. The price and the customer service is great! I love my 2010 Honda Civic! More
by 5441Ruby
Employees Worked With
Keith Johnson
