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White Plains Honda

White Plains, NY

4.8
2,089 Reviews
White Plains Honda is the area's leader in New and Certified Pre-Owned Honda Sales and Service. Our dealership opened in 1987; we were the area's first Honda store. We've been very successful through the years and we believe that our success is due to how we treat our guests. Something that may interest you is the way our Sales Team is compensated. We are paid to satisfy our customers rather than on how much profit we generate. This takes the pressure off the sales department and you, so we can concentrate on fulfilling your needs rather than the price of the car. Our "customer first" approach is the reason our guys and gals enjoy working here. Buying a car at White Plains Honda is non-confrontational and fun.
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344 Central Ave

White Plains, NY

10606

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Showing 2,089 reviews

August 28, 2012

The personal attention and helpful, friendly service given by Keith Johnson made me immediately comfortable . It was an honest approach to getting me what I WANTED without the pressure of pushing for More

by angela.guardinogiardina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEITH JOHNSON
Aug 28, 2012 -

White Plains Honda responded

Hello Angela, Thank you so much for taking the time to write this tremendous review. I couldn't be happier to hear that Keith was able to find the right car to suit your needs. I know he will be thrilled to know he was able to help you find the perfect car. We are always here to help so if you need anything, please don't hesitate to call or stop by. We look forward to seeing you soon! Sincerely, Brian Benstock General Manager

August 22, 2012

We had a great experience buying our new Honda FIT from White Plains Honda and dealing with all the people we worked with there -- who were extremely professional, knowledgeable, courteous and obviously ta More

by Rosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2012 -

White Plains Honda responded

Congratulations on your new Honda FIT! I am overjoyed to hear that your time spent with us was worth while. I know James, Donna, and Kurt will not only be thrilled that they were able to help you find the perfect car but that they portrayed our commitment to customer service! Thank you for taking the time to write this glowing review and recommend us to potential customers. If we can assist you in any way further, please don't hesitate to ask. Again, congratulations and we hope to see you soon. Best Regards, Brian Benstock General Manager

August 20, 2012

Honda sales are keeping this agency busy, which is probably why I had to wait quite a long time before driving off with my new Honda Insight. Otherwise, the agency was great, and my sales person even More

by Catherinehiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2012 -

White Plains Honda responded

Hello Catherine, Thank you for taking the time to reflect on your recent visit with us. I am pleased to see that your salesman was able to prove to you our commitment to customer service. As for the other issues you have brought to our attention, I am sincerely sorry. It is our number one goal to provide quality service and it saddens me that goal wasn't met fully. I would appreciate a moment of your time to discuss the problems you mentioned and try to remedy them. Please contact me at your earliest convenience. I look forward to hearing from you soon. All the Best, Brian Benstock | General Manager 718.507.5000 Ext. 271 | bbenstock@msn.com

August 19, 2012

I purchased a "certified" honda civic lx from this dealership that turned out to be a bad investment. I purchased it with two conditions; that a shake in the stearing wheel was fixed and the clu More

by firewires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2012 -

White Plains Honda responded

Thank you for taking the time to write this review and informing us of our performance. I am truly sorry that your recent experience with us was a negative one. Our number one goal is to provide every customer with quality customer service and it saddens me that this wasn't the case for you. I would be extremely grateful for the opportunity to discuss the issues you have raised. Please contact me at your earliest convenience so we may remedy the situation. I look forward to hearing from you. Sincerely, Brian Benstock | General Manager 718.507.5000 Ext. 271 | bbenstock@msn.com

August 12, 2012

it was a great experience to buy a car from white plains honda. This is my second car from them. Sales person ALEX VARGAS is such a nice person and very co-operative with his clients. I will recommend every More

by akifmateen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2012 -

White Plains Honda responded

I am beyond ecstatic to hear about your great experience with us at White Plains Honda! Thank you for taking the time to write such an amazing review and for continuing to be a loyal customer. Alex will be so thrilled to know he made a lasting impression on you and that he was able to help you find the perfect car! If we can help you in any way, please don't hesitate to ask! We look forward to seeing you soon. Sincerely, Brian Benstock General Manager

August 09, 2012

I do not have any problems with the actual procedure of the sale . my concern is that I was not given the professional courtisy of a response to my question ie; on the day that I returned home after sig More

by Gus Symanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2012 -

White Plains Honda responded

Hello Gus, I want to start off by sincerely apologizing for the negative experience you encountered with White Plains Honda. Thank you for taking the time to let us know how we are doing. I am so sorry no one has returned your phone calls yet. I would be grateful for the opportunity to discuss these issues with you personally and resolve the situation as soon as possible. Please contact me at the number below at your earliest convenience. I look forward to hearing from you soon. Sincerely, Brian Benstock | General Manager 718.507.5000 Ext. 271 | bbenstock@msn.com

August 08, 2012

Because I got excellent service on all fronts.I had gone to the vehicle appraised and return to the dealer at a later time if there is a good offer and you know I left the dealer with a new car within less More

by satishshreedhar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2012 -

White Plains Honda responded

This review is nothing but amazing! Thank you so much for taking the time to write such kind words about our establishment and service. I am so pleased to hear that James was able to show you our commitment to customer service in full swing. I know James will be so pleased to hear that he was able to help you, he is a huge asset to our team. Again, thank you and if we can help you in any way further please don't hesitate to ask! We all look forward to seeing you soon! Kind Regards, Brian Benstock General Manager

August 07, 2012

This is by far the worst deal I have ever dealt with in my life. The service department people were rude and incompetent. They don't tell you by phone that the service area is in a completely different are More

by hondaowner24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Carlucci
Aug 08, 2012 -

White Plains Honda responded

First, I'd like to offer my sincere apologies regarding your experience at White Plains Honda. I assure you that customer service comes first and foremost at our dealership and it troubles me greatly to see that this was not the case for you. Lastly, I would like to thank you for informing us of our performance. I would be truly grateful for the opportunity to discuss the issues you have raised. Please, contact me at your earliest convenience so we may remedy the situation. Best Regards, Brian Benstock | General Manager 718.507.5000 Ext. 271 | bbenstock@msn.com

August 01, 2012

It was a pleasure working with White Plains Honda. They made my experience effortless and met all my expectations. James addressed my concerns and accommodated my price point and specifications. I would re More

by Megan Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

White Plains Honda responded

Thank you not only for choosing White Plains Honda but for taking the time to write such an amazing reflection of your time spent here. I am so thrilled to hear that all your expectations were met and that James could help you find the right car for you. Especially that it was the right price and specifications! Thank you for your recommendation and if we can assist you in any way further, please let us know! We look forward to seeing you soon. Thanks Again, Brian Benstock General Manager

July 31, 2012

I was very happy working with Donna Lozinsky. This is my first lease with White Plains Honda and it was a great experience. Donna is the best and I having nothing but good things to say about her and the s More

by mstella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2012 -

White Plains Honda responded

Thank you so much for taking the time to write such kind words about our establishment and team members. I am so pleased to hear that Donna, Brandi, and Kurt made you feel comfortable and were able to help you find the right car for your needs without any pressure. I know they will be so pleased to hear they made a lasting impression on you, they are all very valuable members of our team. Again, thank you and if we can help you in any way please don't hesitate to ask! We all look forward to seeing you soon and congratulations on your new car! Kind Regards, Brian Benstock General Manager

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